Troubleshooting

919 topics in this forum

1. File list corrupted after convert/trim video clip (PTE V11, Mac silicon) [SOLVED]

   By willemx, January 14, 2023
   • 10 replies
   • 1.1k views
   • 
   • Igor
   • March 18, 2023

2. Update 11.0.2 problem [SOLVED]

   By Gail, March 9, 2023
   • 9 replies
   • 1.7k views
   • 
   • Gail
   • March 13, 2023

3. IPTC - Objects and Animation - Problem

   By beellecee, March 11, 2023   

   • iptc
   • text
   • 6 replies
   • 612 views
   • 
   • davegee
   • March 13, 2023

4. Jon B [SOLVED]

   By Jon B, February 28, 2023
   • 7 replies
   • 785 views
   • 
   • Igor
   • March 1, 2023

5. Font display problem [SOLVED]

   By Cèlou, February 11, 2023
   • 5 replies
   • 642 views
   • 
   • Igor
   • February 16, 2023

6. black background in png files [SOLVED]

   By MUR, February 10, 2023
   • 10 replies
   • 1.4k views
   • 
   • Igor
   • February 15, 2023

7. About PTE 11.0.2 [SOLVED]

   By henri05_HA, February 15, 2023   

   • no video file
   • 3 replies
   • 6.2k views
   • 
   • Igor
   • February 15, 2023

8. License Key not found [SOLVED]

   By owjoshots, February 2, 2023
   • 3 replies
   • 979 views
   • 
   • Igor
   • February 3, 2023

9. Fonts not displaying properly [CLOSED]

   By Almark, January 8, 2023
   • 7 replies
   • 732 views
   • 
   • Igor
   • February 2, 2023

10. Convert/Trim-incorrect aspect ratio (SOLVED)

    By goddi, February 1, 2023
    • 7 replies
    • 1k views
    • 
    • Igor
    • February 1, 2023

11. Default transitions [SOLVED]

    By denisb, January 22, 2023
    • 6 replies
    • 1.5k views
    • 
    • Igor
    • January 24, 2023

12. Publishing to HD video won't work [SOLVED]

    By Wilhelmien, January 9, 2023
    • 10 replies
    • 1.5k views
    • 
    • Igor
    • January 24, 2023

13. Problem V. Pro 11.0.1 [SOLVED]

    By Ghulya, January 22, 2023   

    • problem
    • update v. 11.0.1
    • 5 replies
    • 2.5k views
    • 
    • Ghulya
    • January 23, 2023

14. Tiff images not being loaded (V11.0 Pro)

    By goddi, January 18, 2023
    • 16 replies
    • 1.1k views
    • 
    • denisb
    • January 20, 2023

15. Wrong subject in the order e-mail for PTE V11 (German) [SOLVED]

    By Maiger, January 19, 2023
    • 4 replies
    • 618 views
    • 
    • jt49
    • January 20, 2023

16. .pte files opening in wrong version from Explorer [Solved]

    By jkb, January 18, 2023
    • 10 replies
    • 619 views
    • 
    • Igor
    • January 19, 2023

17. Issue with Transitions [SOLVED]

    By davegee, January 4, 2023
    • 24 replies
    • 1.6k views
    • 
    • Igor
    • January 18, 2023

18. Shutting Down Suddenly [SOLVED]

    By JEB, January 11, 2023
    • 4 replies
    • 7.1k views
    • 
    • JEB
    • January 12, 2023

19. Serif Affinity 2.0.3 won't open when set as the graphical editor with PTE11

    By Mike2003, January 9, 2023
    • 8 replies
    • 1k views
    • 
    • Igor
    • January 11, 2023

20. After four days still no license key [SOLVED]

    By mwaite49, January 5, 2023
    • 6 replies
    • 1.4k views
    • 
    • Igor
    • January 11, 2023

21. Upgrade from 10.5.9 to 11 [SOLVED]

    By eep, January 5, 2023
    • 3 replies
    • 594 views
    • 
    • eep
    • January 5, 2023

22. PNG transparency not transferred [SOLVED]

    By RGAkins, December 14, 2022
    • 20 replies
    • 2.5k views
    • 
    • RGAkins
    • December 31, 2022

23. Problem after update [SOLVED]

    By Guldsmed, December 30, 2022
    • 3 replies
    • 1.7k views
    • 
    • Guldsmed
    • December 30, 2022

24. Transferring landing pages [SOLVED]

    By Mike2003, December 27, 2022
    • 5 replies
    • 1.8k views
    • 
    • Mike2003
    • December 28, 2022

25. Wrong Version [SOLVED]

    By Michael Rains, December 26, 2022
    • 2 replies
    • 431 views
    • 
    • Igor
    • December 27, 2022