Igor

Hi Mary, Thank you for checking. I wanted to write to you in detail. Earlier you've sent me a short project with one sample video object. I see this problem: preview doesn't show doubled video speed when you set the speed to 200% (i.e., 2x acceleration). The problem is that the video file is too large - 4K resolution (3840 x 2160), 60 fps. PTE AV Studio can't play it at doubled speed, sorry! Only when exporting a MP4 video. I see a possible solution: professional video editors usually create a simplified copy of the video at a lower resolution and use it for previews. PTE AV Studio currently always works with original video files. We probably need to consider a similar solution.

Hi, please try new Beta 6. We fixed this problem.

Beta 6 is available See the download links above. Added voice recording support for macOS. Many improvements in the Trim and Adjust speed window (for a video object). Fixed an issue with export of a category with multiple custom transitions.

Hi, On macOS the "?" character is allowed in folder names, unlike Windows where it's prohibited by the OS. The issue during MP4 export the most likely occurs because the "?" symbol is interpreted as a special character by video encoders, which breaks the file path. I'll check the code if we can handle this case in a future update. Currently I recommend to avoiding "?" symbold in folder names. Also please note that even if we add this support for macOS, the project will not be able to be opened on a PC with Windows.

We've successfully updated the server. Thank you for your patience!

Hi, Tomorrow, we'll be updating the server software (this forum and online help). The sites may be unavailable for a couple of hours. Sorry for any inconvenience! The main website wnsoft.com will operate as usual.

Hi Janet, Please write us through the contact form: https://www.wnsoft.com/en/support/ And explain in more detail where you want to change your email address - on this forum or in your PTE AV Studio order.

Hello, You need to translate your message to English. You can recover the license key on this page: https://www.wnsoft.com/it/pte-av-studio/lost-license-key/

We'll release a new Beta 6 with reworked Trim and Adjust speed window next week.

Hi Jill, I attach a copy of Circle Waves transition which you can add to your project and modify it. It's compatible with V11. This custom transition uses "Transparent background of slides" option. Probably this CT can be improved. CircleWavesTest.pteeff

Denis, Many thanks for checking! Good news.

Hi, Please can you try to create project ZIP backup larger than 2 GB? 4-5 GB and unpack for checking. On Windows. Did you notice that ZIP backups are being created in V12 in 3-5 times faster than in previous versions? P.S. We're working on coming Beta 6 of V12.

Hi Denis, thanks for your comment. I also use a black rectangle object in blank slides with some CTs in my shows.

Hi Jill, Yes, I see this issue. I need to think how to avoid this behaviour. Circle Wave is based on a custom transition with 2 slide objects and Mask container.

Hi, I confirm this issue with the export of a category (2 or more transitions). Thanks for your message! We'll fix it. P.S. Export of a single transition works correctly.