Igor

Yes, I'd like to get a copy of the transitions folder to check what is broken there.

Yes, I understand this issue.

Hi, I just checked - created a new custom transition with a video mask in V11 and then opened it in V12 Beta 6 - the transition worked fine. Please let me know, did you test this particular transition in the previous Beta 5? If the transition was created earlier (in V11), check its work in V11. Also you can send us the all storage of custom transitions for checking. Send me a personal message with a download link. Usually custom transitations are located in a folder: Documents > PicturesToExe > Styles and Transitions > Transitions

Most likely, playing 4K 60p video at double speed in the preview was already pushing the limits of the PTE and your computer. In V12, we completely rewrote the video playback code (the algorithm for loading and displaying frames) to improve smoothness and to support smoother playback of variable refresh rate videos (these video files are becoming more common now - from new iPhones). I think the right solution would be use of proxy video for real time previews. We're already considering it.

Hi, Yes, we plan to add this filter for the Quick search function in V12.

Hi Mary, Thank you for checking. I wanted to write to you in detail. Earlier you've sent me a short project with one sample video object. I see this problem: preview doesn't show doubled video speed when you set the speed to 200% (i.e., 2x acceleration). The problem is that the video file is too large - 4K resolution (3840 x 2160), 60 fps. PTE AV Studio can't play it at doubled speed, sorry! Only when exporting a MP4 video. I see a possible solution: professional video editors usually create a simplified copy of the video at a lower resolution and use it for previews. PTE AV Studio currently always works with original video files. We probably need to consider a similar solution.

Hi, please try new Beta 6. We fixed this problem.

Beta 6 is available See the download links above. Added voice recording support for macOS. Many improvements in the Trim and Adjust speed window (for a video object). Fixed an issue with export of a category with multiple custom transitions.

Hi, On macOS the "?" character is allowed in folder names, unlike Windows where it's prohibited by the OS. The issue during MP4 export the most likely occurs because the "?" symbol is interpreted as a special character by video encoders, which breaks the file path. I'll check the code if we can handle this case in a future update. Currently I recommend to avoiding "?" symbold in folder names. Also please note that even if we add this support for macOS, the project will not be able to be opened on a PC with Windows.

We've successfully updated the server. Thank you for your patience!

Hi, Tomorrow, we'll be updating the server software (this forum and online help). The sites may be unavailable for a couple of hours. Sorry for any inconvenience! The main website wnsoft.com will operate as usual.

Hi Janet, Please write us through the contact form: https://www.wnsoft.com/en/support/ And explain in more detail where you want to change your email address - on this forum or in your PTE AV Studio order.

Hello, You need to translate your message to English. You can recover the license key on this page: https://www.wnsoft.com/it/pte-av-studio/lost-license-key/

We'll release a new Beta 6 with reworked Trim and Adjust speed window next week.

Hi Jill, I attach a copy of Circle Waves transition which you can add to your project and modify it. It's compatible with V11. This custom transition uses "Transparent background of slides" option. Probably this CT can be improved. CircleWavesTest.pteeff