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Everything posted by Igor
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Try a new Beta version of PTE AV Studio 11: https://files.wnsoft.com/test/PTE-AV-Studio.dmg We changed a shortcut for Apply Quick Style command: Cmd + Shift + B
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It's difficult to recommend a certain solution, because I don't know the exact plan for this animation. It would be not easy to work with 1ms intervals.
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Consider using modifiers for your task. Sometimes a single keyframe with 1-2 modifiers can create an animation that would otherwise require a series of many keyframes at short intervals.
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Hi Mark, Try a new Beta version of PTE AV Studio 11. It installs as v11.0.8 Build 2: https://files.wnsoft.com/test/PTE-AV-Studio.dmg https://files.wnsoft.com/test/PTE-AV-Player.dmg We fixed the problem with fonts on macOS 14 Sonoma BETA. Let me know about a result. Apple has changed one system library which works with fonts that caused that problem. We found alternative solution. And I'll send bug-report to Apple.
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Hi Mark, We've reproduced this issue with our Mac and macOS Sonoma BETA. We'll fix it. Thanks!
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Hi Gary, Try the suggestion of Jill. Open your old project in PTE 8. Save the project under a new file name. And then open this updated project in V11. It will help to solve this issue. I just checked it. It seems that since V9, PTE doesn't convert main images to main objects for very old projects (saved V4.xx and earlier).| All the project looks correctly opened in V11, just a main image of a slide doesn't have an option "Main object" that comlicates certain editings. I'm not sure if it worths to fix it now after so many years. P.S. If you cannot find your license for V8, let me know. I'll send you it.
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Hi, Thanks for letting us know! We'll modify this shortcut in a Mac version for the nearest update.
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Problem with the Image Crop in Version 11.0.8 [SOLVED]
Igor replied to Big John's topic in Troubleshooting
No problem. No worries. -
Tom, Thanks, I see the problem. We'll check the code.
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Thanks, Barry!
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Hi Tom, Can you upload a sample video file? And test project with this file (.pte). I can get only a JPEG image from the link above.
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Problem with the Image Crop in Version 11.0.8 [SOLVED]
Igor replied to Big John's topic in Troubleshooting
Hi John, On first glance it works correctly. Can you create and upload a simple test project with one picture? -
Hi Mark, Thanks for letting me know. We'll install the latest Beta of macOS Sonoma tomorrow. Can you check the Main menu > Settings > Language menu. What option is selected now? If not English, switch to English. If you don't see "Settings" item in the main menu, it's the 2nd item from the end. And "Language" it should be the 1st item in the Settings menu. If English is already chosen it's related with a font rendering in PTE AV Studio. It also can be a bug in Beta of Sonoma.
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Glad that you solved it. If the problem will occur again, please send me a screenshot. Good luck!
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Ken, Attach a fullscreen screenshot - PTE and all the desktop space. Did you adjust font size in Windows? Do you observe this issue in both PTE version 10.5 and 11.0? If the problem occurs with V11 only, try to uninstall it and reinstall again from WnSoft website.
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Hi Ken, Try the following: In the Main menu > Settings > Preferences. Choose Toolbars tab. Click "Reset" button to make toolbars configuration by default.
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Hi, Thanks for the screenshot. Do I understand righty that this problem occurs only in PTE AV Studio on your Mac? Please let me know, if you use any app (utility) which modifies a keyboard behaviour?
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Hi Ken, I cannot reproduce this issue with a new project and 2 slides (images) when I choose "Fade" transition. Please check the About window. The latest version is 11.0.8. If not, update PTE AV Studio. If the problem still occur, try to uninstall and then reinstall PTE AV Studio 11 downloaded from WnSoft website.
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Hi, Click the "Tools" button menu. And choose "Undo All Changes". It will revert all changes made in current session of the Objects and animation editor for a current slide. This function is not activated by default.
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Include Fonts in .zip Project Backup
Igor replied to Jimcamel's topic in Suggestions for Next Versions
Show missing fonts is a good idea. We consider also another idea - automatically include vectorized text objects in a .pte project to keep original look for text captions, even if a source font is not available on a certain computer. -
Hi, Thanks for the screen video! It's very unusual problem and interesting case. Please give us some time to investigate it. 1. Can you send me a screenshot of System Preferences > Keyboard. I need to see your main keyboard options (especially speed/delay for a keyboard input). 2. Do you use any special software app to control keyboard input? P.S. Please keep the YouTube link while we're working on this issue.
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Hi Jim, Glad that the problem was solved successfully. You can read more about the Motion Blur option: https://www.pteavstudio.com/forums/topic/21340-motion-blur/
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Hi Jim, Make sure that "Motion Blur" option is DISABLED in video output options. It dramatically increased video encoding time, regardless HW option is ON or OFF. You can see this option on the screenshot above. When you enable "Hardware acceleration" option, PTE AV Studio uses hardware video encoder H.264. It should work especially fast for encoding 4K video. Probably on the fastest M1 Ultra chip, video encoding using only CPU (no HW option) will work faster for HD video output. P.S. Tom, thanks for your helpful reply above!
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Hi, Thank you for letting us know about this issue. I couldn't reproduce this problem yet. 1. Can you give us more details? Exact model name of your Mac and macOS version. Check About Mac window. 2. Does this problem occur in a new project? Start a new project. Add one image. Open the Styles window. And try to change a text caption. 3. Can you record a screen video with this problem using your smartphone camera? Then you can upload to Youtube or Google Drive, or WeTransfer.com and send us the download link.