Igor

Gary, Try a new test version 11.0.1 Build 6: https://files.wnsoft.com/test/pteavstudio-setup.exe It should convert correctly portrait videos.

Hi Gary, Currently Convert/Trim Video command doesn't recognize portrait videos automatically. We plan to add this support later.

Hi, We'll check this video file.

Rosy, You can expand or collapse a section of the forum. And the forum should remember your choice. See the attached screenshot below. Click a small button on the right side:

PTE AV Studio 11.0.2 Beta is available: Updated Dutch and Slovak translations. Fixed problem with mistakenly chosen custom transition saved in a local project storage. Show a popup menu with Control + Click (Mac only). Fixed problem with a playback and rewinding of videos in .mts files (Mac only). Fixed freezing during video encoding when a project contains certain .webp images (Mac only). Fixed problem with drag’n’drop in the Slide List in a fullscreen mode of the main window (Mac only) Download Windows: https://files.wnsoft.com/test/pteavstudio-setup.exe Mac: https://files.wnsoft.com/test/PTE-AV-Studio.dmg (About window shows: 11.0.1 Build 4)

Denis, Thanks for the confirmaion.

Hi, Try a new version 11.0.1 Build 4 on your Mac. I think that we fixed this problem with drag'n'drop in the fullscreen mode: https://files.wnsoft.com/test/PTE-AV-Studio.dmg This problem is also fixed now.

Hi, We fixed this problem, please try a new version 11.01 Build 4 on your Mac: https://files.wnsoft.com/test/PTE-AV-Studio.dmg

Denis, Try a new Beta version 11.0.1 Build 4: https://files.wnsoft.com/test/pteavstudio-setup.exe

Try a new version 11.0.1 Build 3: https://files.wnsoft.com/test/PTE-AV-Studio.dmg We added support for Control + Click to show a popup menu in PTE AV Studio 11. So it will work as in Finder and other macOS apps.

Denis, thanks, I reproduced this problem.

All new Macs out of the box don't have Right click for Apple Magic Mouse, or touch pad in Macbook, or Apple Trackpad. And in PTE you couldn't call a popup menu. If Right click worked earlier on your old iMac with PTE, it means that earlier you have changed Secondary Click option in the System Preferences. Or it was changed for you in a shop. In my reply above I suggested a temporary solution for PTE 10.5 and 11.0.1. And we plan to fix it in future update 11.0.2. It will be possible to show a popup menu with Control + Click.

The most likely, on your old iMac you had an option to simulate Right click on touchpad or Magic Mouse in the System Preferences. See the attached screenshot. Both versions of PTE AV Studio - 10.5 and 11.0 work the same way. Traditionally Mac computers have only single Left click. Right click is emulated with Control + Click and as Windows users we forgot about this strange behaviour of Mac computers with touchpad and Magic Mouse. We plan to fix it in future update 11.0.2.

Denis, Thanks, I couldn't reproduce this problem, I'll try again today later.

Denis, you're right. I checked saving of TIFF images in GIMP. The problem with BigTIFF files in PTE 11. BigTIFF is an unofficial extension of TIFF format which introduced 64-bit offsets to be able save images larger than 4GB. We use FFmpeg library 4.4 to decode TIFF images and this version doesn't support BigTIFF format. Earlier we used FFmpeg 4.1.1. For some reason they dropped support of BigTIFF format. We need to think how to solve this issue.

Denis, thanks, I'll read more info on BigTIFF.

Tom, TIFFs with a JPEG compression also didn't work in previous v10.5, too. Current code doesn't support this format.

Hi Tom, Thank you for sharing these results and testing PTE 11 on different computers! It's interesting that for video encoding using CPU Mac Mini with Apple M1 chip works with the same performance as AMD Ryzen 7 2700X (8 cores, 105W). When I encoded video on our Mac Mini M1 I noticed that it stayed cool and noiseless even after long time of video encoding. Excellent power efficiency. If you use a HW option for video encoding, I would recommend to use High quality preset in PTE AV Studio for better visual results, not Medium preset.

Hi Gerhard, Thanks for purchasing PTE AV Studio 11 Pro! Sorry for this typo. I just sent you again the correct email message.

This issue sometimes randomly occurs in Windows when two apps or more were assigned to open some file extension (documents, videos). I guess it happens if one app sets file association in the installation mode (when the app has higher privileges) and when user manually changes a file association manually from Windows Explorer. I don't know why it works so strange in Windows. I observed this issue many times in the past with other apps.

Hi Jill, I think it's some fault in Windows Registry settings. Not in PTE AV Studio. Try the following: Reinstall manually PTE 11.0.1 with a ticked option "Associate .pte files...". Restart Windows. If it doesn't help, repeat steps from a tutorial below to fix this issue: https://www.makeuseof.com/tag/change-fix-broken-file-type-associations-windows-7/ P.S. Windows Explorer shows a date of when a particular version of PTE AV Studio was built (compiled), not a date when it was installed on a computer.

Honestly, I cannot understand why this TIFF file cannot be loaded in V11. In Photoshop I've saved a series of TIFF images with different options: no compression, ZIP compression, LZW compression (with one layer, or several layers), IBM format or Macintosh format. All created TIFF images were shown correctly in PTE 11. The only known issue with TIFF with JPEG compression - this format is not supported in V10 or V11.

Gary, thanks for the sample TIFF file. I see this problem. In V11 we updated video/graphics encoders/decoders for TIFF. And it seems that the problem occured with certain TIFF images. TIFF container offers several options for a compression (JPEG, LZW, ZIP, etc).

I recommend to install the new update 11.0.1, released today.

PTE AV Studio 11.0.1 is available for PC and Mac Download: https://www.wnsoft.com/pte-av-studio/download/ Or use Auto Update feature: Main menu > Help > Check for Free Updates (Windows only) Updated Korean translation for version 11.0. Fixed problem with wrong transitions randomly chosen in the Project Options > Transitions tab. Fixed problem with a smoothness of interlaced video clips in Auto mode of Deinterlacing option. Fixed visual problem in a Displacement Map effect when a non-sRGB color profile for a monitor is chosen in the Preferences. Note about the Mac version: Auto Update in will not download the new version due to a problem with macOS Ventura, so we had to temporarily disable it. You need to download the new version from WnSoft website manually and install it. Auto Update should work correctly again for future updates when you install 11.0.1 manually.