Igor

Jean-Cyprien, Can you check audio output settings on that PC for sound card in Control Panel of Windows - 48 Khz or 44.1 KHz, 16 bit or 24 bit? Thanks

Hi Jean-Cyprien, I checked on 3 Windows PCs and one Mac with M1 chip using PTE AV Studio 10.5.5 Pro. Audio synchronization is perfect in your project when I play a full screen preview, EXE, or Mini Player, or a preview in the Objects and animation editor. No problems. I didn't rewind or pause the show/preview. We'll check on two other computers later. Can you try to replace the OGG audio file to MP3 using Audacity converter? And also convert this OGG to M4A audio format and check a synchronization. We use built-in MP3 decoder and FFmpeg to decode OGG and M4A audio files. Also let me know, does the computer where this delay occur contain SSD drive or HDD? For system and for user files. All my checked computers have SSD drives for system and for PTE projects. P.S. Can other members try this project?

Hi Jean-Cyprien, Thanks, I'll check tomorrow.

Indeed, it's interesting problem which doesn't have a simple solution. The same situation was discussed on another forum: "Why does ffmpeg's conversion from mono to stereo lower the volume?" https://sound.stackexchange.com/questions/42709/why-does-ffmpegs-conversion-from-mono-to-stereo-lower-the-volume We do the same in PTE 10.5. I checked various video players. Almost all players keep the same loudness for mono audio. And I found that an old MPC-HC version reduces loudness as PTE 10.5. What you think?

I raise this subject again. It seems that it's a bug in macOS Big Sur and Monterey on Macs with Apple M1 / Pro / Max chips. Many users report that default apps, including Safari, Control Centre, Apple Music, and also other apps (Adobe) may consume dozens of gigabytes of system memory suddenly. The most likely the memory manager in macOS doesn't work correctly when an app get/free memory arrays, especially if an app is running many days. More information: https://www.macworld.com/article/549755/m1-macbook-app-memory-leaks-macos.html https://www.reddit.com/r/macbookair/comments/k9xhsm/just_curious_if_other_people_encountered_this/ https://hothardware.com/news/apple-m1-pro-m1-max-memory-leak-issue

Hi Stuart, Thanks for your thoughts and suggestion.

Hi Rosemarie, We apologize for this problem. Please let me know - what version of PTE AV Studio you have installed? Check the About window in the Help menu. The latest free update is 10.5.5: https://www.wnsoft.com/en/pte-av-studio/download/ 2. Does this problem occur with other projects, or only with this project? If the problem occurs with one project, the most likely one file (video, image, or audio) cause this problem. Can you send us this project? It will help us find and fix this problem. Use a command "Create a backup in a ZIP" from the main menu > File menu. Then upload the ZIP archive to WeTransfer.com or Google Drive, iCloud and send us a download link.

Daniel, Rasterizing to PNG was removed about 8-9 years ago. I understand your concern and I have one idea. Rasterizing to PNG is not ideal solution because it had a fixed pixel size, not optimal for all monitors and resolutions. We think about possibility to include vectorized data (curves of letters) to a .pte project, if author prefer this mode for certain text objects with unique fonts. This idea is added to our TODO list.

Daniel, You can transfer a created EXE show or .pteav show to another PC or Mac. Original fonts will be kept. The same for created MP4 videos. To transfer a source project (.pte file) to another computer, firstly you need to install the same unique fonts and then open the project on another computer. PTE uses fonts available in Windows or Mac, built-in fonts or custom fonts installed by user.

Thanks, I confirm both problems.

Hi, Please send me 1-2 sample videos.

Hi, Please send a request here with details about your computer and version of Windows: https://www.wnsoft.com/fr/support/ We need more details to help with your problem.

Hi Dave, If you use "Run Slideshow" command you need to select a show in .pteav format. Create shows in this format in the Publish menu > Show for Mac. To choose a file with a show, click on a small triangle button below "Run Slideshow" box. If you choose "Run Application or Open File", you can choose any file. But we don't recommend this variant for Mac. Use the first option described above.

PTE AV Studio 10.5.5 is available for PC and Mac Download: https://www.wnsoft.com/pte-av-studio/download/ Or use Auto Update feature: Main menu > Help > Check for Free Updates. Fixed problem import/export of slide styles which contain a comma in a style name. Fixed problem with high memory usage in the editor of a custom transition when a slide buffer is used multiple times. Fixed problem with the “Go to slide…” command when using a slide name set by default (a main image name). Fixed problem with freezing during video encoding when embedded video clip has a very short duration (about 1 ms).

Yes, I agree with your thoughts. Initially we decided that majority of users who will use slide styles are beginners or not experienced users. And they hardly will use the Objects and animation editor with multiple objects. So they simply drag new images to the Slide list and then apply a slide style. In this case our idea could work fine. Also some better ideas come later when something already done.

Thanks, Tom! I'm glad.

Tom, Thanks for testing! We also updated our M1 and Intel Macs to macOS 12 Monterey. Can you try a new build of PTE AV Studio 10.5.5 Beta Build 5 which I compiled on Monterey OS first time: PTE AV Studio: https://files.wnsoft.com/test/PTE-AV-Studio.dmg PTE AV Player: https://files.wnsoft.com/test/PTE-AV-Player.dmg (Run manually the Player first time after installation)

Right now it exports a slide (picture) at the end of a transition - exactly what you see in the Slide list. I guess that some members might expect another result, a possibility to export a slide at any time point including a transition effect.

Tom, I think that this issue is caused by edge antialiasing and float point calculations for position/size between two objects which are placed exactly side by side. Move Mask (Rectangle) object slightly to the left. Now it's -200 , set -200.5 at the 1st keyframe.

Tom, thanks, give me some time to explore this project.

How you think where this command should be placed - in the Publish button menu? Or in the Slide menu, or in the main menu > Publish?

Hi Peter, I never seen such error message. Can you attach a screenshot? And let me know a version of PTE on the old Mac with Windows 7. Probably the project file was damaged or some issue with file rights after copying. We recommend to use Create backup in a ZIP command (from the main menu > File menu) to transfer a project to another computer. P.S. I'll move this topic to the Troubleshooting section.

Quick slide style - two commands, copy and apply. There is a good sense in your thoughts about slide styles. But it's another conception with own strong and weak sides. We cannot change it now for compatibility reasons.

Hi, In future versions (12.0) we plan to add multiple tracks with objects/slides. It means that you can apply styles to slides on one track and keep text comments on another track. It will be more universal and simple solution than adding special exceptions/rules for slide styles.

What other members think about this suggestion?