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Everything posted by Igor
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Maybe this problem is related with large volumes of data frequently copied via Clipboard in Excel modules? PTE checks Clipboard to see if copied data contains slides or objects for the editor to highlight the Paste button in the top toolbar and in the main menu. Normally this problem shouldn't occur, it's a bit strange that Excel modules use Clipboard so intensively instead of direct copying the data or via files. We'll try to reproduce this situation (after the release of Mac version soon) Check also memory usage and GPU usage (not CPU) by Excel and PTE. See here: https://www.howtogeek.com/351073/how-to-monitor-gpu-usage-in-the-windows-task-manager/
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What version of Windows you have? I never heard about a similar problem with PTE before. PTE 9 loads only basic system libraries which are required for any app. PTE and Excel should work independently. Try the following. Start a new project in PTE and close the program. Run PTE again (which appears with a blank project). Check MS Excel app. A conflict is possible if you open the same file in PTE (image/video/audio file linked in a project) and in MS Excel.
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Problem Purchasing an Upgrade to PTE Pro for Mac [SOLVED]
Igor replied to Adrian Battersby's topic in Troubleshooting
Hi Adrian, I've sent you a personal message through this forum with your license key for PicturesToExe Deluxe 8. I apologize for our missing email. -
Jill, Can you send me one video file which has this problem with VLC 3.0.11? Probably I can help you and send my report to VLC developers. I'll try to find what parameters of audio codec cause this issue.
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You can mix video clips with different parameters (size, fps, codecs), on the same slide or several slides. No limitations.
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Hi, I wish everyone a Merry Christmas and Happy New Year! With best wishes from WnSoft team,
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Please don't forget to add English translation for your posts.
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Hi John, I recommend to create a MP4 video in HD or 4K quality and then upload to YouTube website manually. Direct uploading to YouTube from PTE is not supported due to constant changes by Google.
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Hi Shirley, You can choose a custom thumbnail picture for created MP4 video files. And add another information (meta tags) if necessary. Use a free utility MP3tag: https://www.mp3tag.de/en/download.html P.S. Probably we'll add this feature in future version of PTE AV Studio.
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Hi, Please use Google Translate to add English translation for your messages.
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Preview mode not working after latest update on 11/29/20 [SOLVED]
Igor replied to backpack45scb's topic in Troubleshooting
OK, no worries. -
Hello Tim, Thanks for purchasing PTE AV Studio 10! I just sent you personal message with a copy of your license key. We recommend to use Windows Clipboard (Ctrl+C then Ctrl+V) to avoid typos between "1" and "I" when your enter your license in PTE AV Studio.
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Quick Sync is already supported for video encoding/decoding in PTE AV Studio 10 on Intel graphics. Tick "Hardware acceleration" option in a window with video parameters when you create MP4 video.
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Preview mode not working after latest update on 11/29/20 [SOLVED]
Igor replied to backpack45scb's topic in Troubleshooting
Hi, Check your version of PTE AV Studio in the About window. A similar problem was fixed in the updated version 10.0.12 with some installations of Windows 10. Current version is 10.0.14. Use Auto Update feature or check available updates in the Main menu > Help > Check for Free Updates. -
Hi, Thanks for your opinion.
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Hi Frans, It's alternate translation from another translator. You can try it and let me know your impressions.
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Previously saved Shows in Pictures to EXE not playing in Mac Big Sur
Igor replied to DaveCo's topic in Troubleshooting
Dave, Since Catalina (10.15) and including Big Sur (11.0) macOS doesn't support 32-bit applications anymore. Executable shows for Mac created in old version of PicturesToExe were 32-bit apps and will not play in Catalina or Big Sur. I'm sorry about this problem! If you have original project files, open each project in PTE and create a MP4 video. We recommend to create a MP4 video for Mac with HD or 4K quality. Regrettably we can't predict all changes in future macOS versions and MP4 format would be the best option with wide compatibility. Right now we're finishing the Mac version of PTE AV Studio 10 which is a 64-bit app for Intel Macs and Macs with M1 chip. We're still working on executable shows for Mac in this new version. -
Hi Brad, Thanks, I agree. We'll improve it later.
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PTE AV Studio 10.0.14 is available Dowload: https://files.wnsoft.com/pteavstudio/pteavstudio-setup.exe Or use Auto Update feature: Main menu > Help > Check for Free Updates. Fixed problem with video encoding for a project which contains certain Animated GIFs. Fixed problem with a Preview in Convert/Trim command for a video clip. Fixed problem with changing a text commentary in slide styles.
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Thanks, Tom, Yes, quite interesting info about performance of Apple M1 chip. P.S. I'll try to build Universal app with PTE (Apple M1 + Intel) next Monday.
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PTE AV Studio 10.0.14 Beta is available: https://files.wnsoft.com/test/pteavstudio-setup.exe Fixed problem with video encoding for a project which contains certain Animated GIFs. Fixed problem with a Preview in Convert/Trim command for a video clip. Fixed problem with changing a text commentary in slide styles.
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PTE 8 transition OK button too low on screen to access
Igor replied to Nix Wadden's topic in Troubleshooting
Hi, Can you attach a screenshot to show this problem? -
Hi Paul, Fantastic style and animations! Thanks!