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Everything posted by Igor
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AV Studio 10.0.1 and 10.0.2 freeze on project options [SOLVED]
Igor replied to Roel's topic in Troubleshooting
Roel, Try the following: 1. Close PTE 9 and 10. 2. Browse Documents folder > PicturesToExe. Make a full backup of PicturesToExe folder and delete this folder (or rename). 3. Uninstall PTE 9 and PTE 10. 4. Restart Windows. 5. Install PTE 9 again. If the program will offer import settings from previous versions, SKIP this action. Check the work of PTE 9. 6. Install PTE 10. Skip import of settings. Check the work of PTE. -
Dom, We'll check again this code to see if it possible to carefully change this behaviour.
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Adrian, Please try again: 1. Close PTE. 2. Find a foldere where you original Templates folder is located. 3. Copy all sub-folders from Templates to another new folder. 4. Delete Templates folder. 5. Run PTE. And move a location of Templates folder to a new location. 6. Close PTE. 7. Copy folders from a backup of Templates into a new location with Templates.
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Dom, Currently, it's not possible with slide styles. The only way is to use a fixed image included into a slide style (and it will not be replaced to user's image). It's not a bug. Slide style conception is already complex and powerful, much more flexible than in Proshow products. I'll discuss with my colleagues if it possible to improve slide styles for future version. Initially we added a possibility to include the same image on next slide to allow create an animation when the same image can pass through two slides. For example, if you create a carousel of photos.
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Dom, I'm still checking this problem.
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AV Studio 10.0.1 and 10.0.2 freeze on project options [SOLVED]
Igor replied to Roel's topic in Troubleshooting
Roel, Do you observe the same problem with freezing in PTE 9 and PTE 10? Try to find updated drivers for NVIDIA graphics. Your current drivers are dated by September of 2018 for NVIDIA. Check your laptop's manufacturer's website for available drivers, if Windows Update app doesn't offer new drivers. P.S. Please don't attach a screenshot with the About window, it contains your license key. -
AV Studio 10.0.1 and 10.0.2 freeze on project options [SOLVED]
Igor replied to Roel's topic in Troubleshooting
Roel, Try to uninstall and then reinstall PTE 10.0.10 Build 8 using the link I posted above. -
Dom, 1. Declare this image as the Main object (#1, or #2, etc) on first slide where this image appears first time. 2. On next slides untick the option "Main object" for this image. Now the same unique image will be shown throught all these slides. TestForDom1.ptestyle
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Peter, I'm glad, thanks for the confirmation. Check this topic: https://www.pteavstudio.com/forums/topic/23207-audio-keypoints-in-timeline-disappeared-solved/ A screenshot shows how to fix it.
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Thanks, Jill.
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AV Studio 10.0.1 and 10.0.2 freeze on project options [SOLVED]
Igor replied to Roel's topic in Troubleshooting
Roel, I'm glad that problem is solved now. The updated build 8 has a small improvement for stability which helped for certain computers. -
AV Studio 10.0.1 and 10.0.2 freeze on project options [SOLVED]
Igor replied to Roel's topic in Troubleshooting
Roel, Yes, updating of Windows 10 may help. Also check for updated graphics drivers again later. -
Dom, 60p version looks smoother. Can you send me an original video file which you upload to Youtube (and a link to YouTube) to compare same video? It seems that YouTube reduces visual quality with an agressive compression. I recommend to make a bit softer a wooden background to avoid moire effect. Adjust "Smoother/sharper" parameter in Properties tab. It's set to -100 by default. Try 0 (zero). Probably a lot of fine details on wooden surface consumes video bitrate and leaves less quality for pictures in the album. So making background more softer should improve visual quality. Also try to use "Motion Blur Normal" in video output parameters, it will add more realistic animation with cinematic look.
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Jill, Please try a new test version: https://files.wnsoft.com/test/pteavstudio-setup.exe The About window shows verson 10.0.10 Build 8
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Adrian, This path is incorrect. You need to use a delimiter "\". NOT "/" which is only for Mac or Linux applications. The correct path would be: D:\slideshows\showtemplates Did you type this new path manually using keyboard, or you clicked "Change" button and choose a another folder in a standard Open folder dialog window? Thanks!
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"Separate Audio from Video" and "Trim..." commands are available only in the Pro edition. UPDATED. My mistake. These functions available in both editions - Standard and Pro.
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PTE executable published for Mac won't open on Mac [SOLVED]
Igor replied to jmdanz's topic in Troubleshooting
Glad that you solved the problem with MP4 video! Can I set SOLVED status for this topic? -
AV Studio 10.0.1 and 10.0.2 freeze on project options [SOLVED]
Igor replied to Roel's topic in Troubleshooting
Roel, Please try a new test version: https://files.wnsoft.com/test/pteavstudio-setup.exe The About window shows verson 10.0.10 Build 8 -
Peter, Can you try a new version for this problem? https://files.wnsoft.com/test/pteavstudio-setup.exe Make sure that you run the new version 10.0.10 Build 8 in the About window.
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Dom, Looks fantastic! Thanks. What parameters you use to create a video file to upload for YouTube? Send me a screenshot. I think that picture quality can be improved. I recommend to use 1920 x 1080, High quality, 60p.
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PTE executable published for Mac won't open on Mac [SOLVED]
Igor replied to jmdanz's topic in Troubleshooting
Mike, Sorry for my delayed response. It depends on a speed of a computer. But usually it should work much faster. My 8 year's old PC with Intel Core i5 2.9 GHz with only a replaced graphics card (Geforce 1060 3GB) creates a MP4 file in 3-5 minutes for 4 minute's project. In other words, 1 minute of a show means 1 minute of rendering. If I enable Hardware acceleration option, it works in 3 times faster. So usually 30 slide show should be processed in several minutes. Try to update drivers for your graphics card. Now PTE AV Studio 10 Standard / Pro work only on Windows and can produce executable shows only for Windows. PTE AV Studio 10 Pro for Mac should be available by end of this year (Beta by end of this summer). We'll offer a Mac version for free for all customers who purchased/upgraded to PTE AV Studio 10 Pro. Right now, I can't say about the Standard edition of PTE, probably it will work only with Windows version. You can upgrade your existing license from PicturesToExe Essentials 8 to PTE AV Studio 10 (Standard edition, for Windows only) for 30 USD. This license also will allow you install and use PicturesToExe Essentials 9 and create executables for macOS (up to 10.14 Mojave). Additionally you can upgrade from PTE AV Studio 10 (Standard edition) to the Pro edition for 72 USD. This version will allow you use future produce PTE 10 for Mac and create executables for macOS Catalina (10.11 - 10.15+). We offer one time payment and then you can use a purchased product unlimited time. Consider our nearest competitor - Photopia which is a subscription based product. You pay 100 or 250 USD (Creator or Director) EVERY year, or lose access to their product. Even you pay 5-7 years and spent thousand dollars, you'll lose everything once you stop to pay. Compare with PTE. Our prices are much more reasonable. -
Hi Adrian, What large your Templates folder and how many templates it contains? By default, this folder is located here: Documents\PicturesToExe\Templates I have 2 templates and I just tried to change a location of this folder in the Preferences window of PTE. No problem. Try to choose another destination for this folder. Alternate solution: manually make a backup of original Templates folder. Delete all sub-folders in Templates folder. And change a location in PTE. Then find a new folder in Explorer and move manually all files from a backup copy.
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Peter, Thanks for letting me know. We'll check the code to find a reason of this issue. I'll write you later in a couple of days. You can continue to use version 10.0.9.
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AV Studio 10.0.1 and 10.0.2 freeze on project options [SOLVED]
Igor replied to Roel's topic in Troubleshooting
Roel, Can you send me a diagnostic info about your computer? Press Win+R hotkey, type "dxdiag", press Enter key. A new window with DXDiag utility will appear. Click Save/Export button and send me a saved text file. -
Peter, Thanks for these details. We're still trying to reproduce this fault. Currently it's 3rd report on same problem. I also have a computer at home with Windows 10 and NVIDIA Geforce 1030GT, but it works fine with this mode (fullscreen slide list). Please give me more time to find a solution. If it possible, please try a previous version 10.0.9: https://files.wnsoft.com/test/pteavstudio-setup-10.0.9.exe Does it solve this problem?