Igor

Hi, Please let me know, when you sent us messages through the Contact Us form? I found your 3 messages from January 15 and 17 and our replies to you. All our team are working from home. We reply on all questions from customers every day. Also we're already working on future version of PTE AV Studio. Also now we're finishing a Mac version of PTE AV Studio 10 Pro now. When you purchase a new license for PTE AV Studio, our billing system automatically sends a customer his license key. Usually it takes several minutes, in some cases several hours.

Hi, We have a great progress with Mac version past 6 weeks. Today I've built the first installation package (DMG) with PTE which passed all Apple's checkings for distribution of the app through our website. It means that the main code of PTE is ready. I expect a public Beta version this July or August. Now we're fixing last known problems. PTE for Mac will require macOS 10.11 El Capitan or newer.

Dom, Glad that it works for you now! I hope to see new custom transitions It's not bug, a storage is different for a single transition and multiple variants. But probably we'll improve it to avoid such confusion.

Hi, Try to update sound drivers. Check this video lesson which shows how to do it: https://www.youtube.com/watch?v=ncO8vekrfao Firstly, try with "Search automatically..." option. This will let Windows to find optimal new sound drivers. Restart Windows.

Dom, You correctly added ReplaceWithEffectBuffer=1 or ReplaceWithEffectBuffer=2 But you need to remove a duplicating line below for each slide object: ReplaceWithEffectBuffer=0 Copy slide object, paste in Notepad, remove wrong text line, and copy/paste back to PTE transition editor.

Hi, I guess that there is a problem with audio drivers in your computer. Open the Project Options window > Audio tab. Add any MP3 audio file. On the right side on this window you can see a play button with a slider to test audio file. Click to play this audio file. Do you hear a sound? Open any media player in Windows and try to play any audio file.

Dom, Can you send me correctly exported transitions in .pteeff format? I cannot open *.effsrc files.

Hi Mary, I apologize for this problem! You can send me a personal message through this forum. I'll reply you. I couldn't find your recent request to our support team associated with your email address. Probably you could use another email? Or our reply was a marked as a spam. Please check a junk folder in your mail app.

Yes, it was 8 years ago. I was impressed by the cathedral and beautiful view of the old town.

Send me a short test project where I can see this problem.

Try a new version. It includes only this fix and installs as 10.0.10 Build 7: https://files.wnsoft.com/test/pteavstudio-setup.exe

Hi Dom, I suggest alternate solution. See here: https://www.pteavstudio.com/forums/topic/23225-dynamic-shadow/

Creating of a dynamic shadow for an Image object or Video clip. 1. Create a copy of an Image object with same main object index (1). Apply a Blur effect and Grayscale color filter. 2. Put both objects - image and it's "shadow" into controlling object. And set "Transparent for click" option for both objects. You can collapse this group of objects to see only controlling object. And it can be easily moved or resized. Now you can dynamically change "shadow" for an image or video clip and apply any animations. Also if you create a slide style, the image and it's "shadow" will be applied automatically due to same main object index. Example is attached. 1st slide - a static shadow (using objects). 2nd slide - animation of a shadow. Dynamic Shadow.zip

Thanks, we'll fix it in the next update.

Hi, I apologize for this problem. Please read my post with a solution here: https://www.pteavstudio.com/forums/topic/19917-solution-for-non-working-slideshows-on-macos-sierra-10122/ Note, that executable shows will NOT work on macOS Catalina, because it doesn't support 32-bit apps. Also if you have source projects, I recommend to consider alternate variant - create a MP4 with HD or 4K quality at 60p. Video file will be compatible with any future Mac version. Because Apple too frequently break compatibility with existing apps and we have to add corrections in the code.

Tom, It seems that Apple may start from Macbook 12". The most likely, Macs with ARM CPU will not be compatible with existing apps for Intel CPU, or performance will be very poor. So we users may need to wait when all software vendors will update theirs apps. It may take additional 6-8 months to adapt Mac version of PTE for ARM CPUs. Technically our code will be almost same, just we have to wait when the compiler of a code (Freepascal) will be updated for Mac/ARM. They already work with Android/ARM, Linux/ARM, but it may requires some adaption for Mac/ARM. Also we have to wait adaption of video decoders/encoders for ARM version. Anyway, I'll buy Mac with ARM for testing to start the work as soon as possible.

Hi, Please tell in more details. Do you use PTE AV Studio? If yes, this product allows you to create executable shows (in EXE files) for Windows. You can burn created EXE files on a CD/DVD disc (using Windows Explorer or another tool to burn CD/DVD discs). PTE AV Studio allows to create a menu show to run other EXE files.

Jill, Yes, we think to move this switcher to the main menu, or popup menu.

Paul, Good point. Thanks. I've corrected my post above.

I understand this task and we plan to improve Modifiers. It's endless work We will be very busy with Mac code until July-August and then we'll continue work on PTE 11.

Yes, in future version, we plan to improve it. I frequently receive questions regarding this button.

Dom, Let me know what graphics card installed in your computer? Usually there should be no difference. Do you observe this latency when you work with a simple transition (2 slide objects only) ?

Hi Dom, Copy existing image object and paste in Notepad. 1. Rename object name to Slide1 or Slide2 2. Add a new text line ReplaceWithEffectBuffer=1 if this image should become Slide1 and ReplaceWithEffectBuffer=2 for Slide2 Select the text and copy/paste back into editor of a custom transition. BEFORE AFTER

Hi, Thanks. Let me know a name of a graphics card in your computer. Do you observe the problem with a small preview in the main window? Or the problem occurs with a fullscreen preview when you click Preview button?

You can choose a custom thumbnail picture for created MP4 video files. And add another information (meta tags) if necessary. Use a free utility MP3tag: https://www.mp3tag.de/en/download.html P.S. Probably we'll add this feature in future version of PTE AV Studio.