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Igor

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Everything posted by Igor

  1. Hi, You need to download a free update 10.5.11 from this page (the 2nd link for Mac): https://www.wnsoft.com/en/pte-av-studio/old-versions/ If the problem still occurs, let us know your Mac model name (Intel CPU or Apple silicon) and version of macOS.
  2. We found one issue with creating ZIP archives larger than 2 GB. We plan to fix it soon.
  3. Hello, Sorry, I'm not sure that I rightly understood your question. We see that you purchased the upgrade from version 10.5 Pro to version 11.0 Pro. Thanks for the payment! I just checked a license key which we've sent you, it's correct key for v11.0 Pro. I highly recommend to copy and paste the key using Clipboard (Ctrl+C / Ctrl+V) to avoid typos between "1" and "I", or "0" and "O". Also make sure that you enter the key in the new V11, not in V10.5. Check the About window of PTE AV Studio. 1. Please download and install version 11.0 from WnSoft website: https://www.wnsoft.com/fr/pte-av-studio/download/ It's one installation file for the Standard and Pro versions. 2. When you run PTE AV Studio 11, enter this license key. Once the key is accepted PTE AV Studio 11 will work as the Pro version with all functions and features.
  4. Thanks, OK, we'll check tomorrow the code of PTE AV Studio.
  5. Hi, Let me know - what software you used to unpack the large ZIP archive? Can you try to use a free 7zip utility to unpack that ZIP archive, as Daniel recommended you above. I think that PTE AV Studio should be able create a large backup in a ZIP. ZIP files larger than 4GB (3.6GB) use a special ZIP64 file format. Some old ZIP utilities cannot unpack correctly such large ZIP archives.
  6. Hi Teresa, You need to manually download the latest update 11.0.11 from WnSoft website: https://www.wnsoft.com/en/pte-av-studio/download/ and install the new version by replacing the old version 11.0.8 in Applications on your Mac. It will solve the problem with Japanese fonts in the interface of PTE AV Studio. P.S. In a recent announcement on the forum, we wrote that Auto Update function works if you use at least version 11.0.9 released in October: https://www.pteavstudio.com/forums/topic/34835-pte-av-studio-11011/?do=findComment&comment=178455 Once you manually update to v11.0.11, the Auto Update feature will work correctly again for future updates.
  7. Thank you very much for your responses and wishes!
  8. Dear friends, Happy New Year to you and your families! Happiness, health, many creative ideas. Peace for all people. Igor,
  9. Glad that this problem is solved now. Jill, thanks for your quick and helpful answer!
  10. Hi, You can attach your project file where this issue occurs. Just one .pte file. We'll check it.
  11. Hi, Glad that you solved the problem! Let me know - did you use Auto Update function from PTE, or downloaded manually the new installation file, when that issue occured? I just checked again, both options deliver the latest correct version 11.0.1 Build 1 which should not cause that problem with text.
  12. Hi, Check the About window in PTE AV Studio. The most likely you have an old version 11.0.9 or earlier. You need to manually download and install V11.0.11 from WnSoft website: https://www.wnsoft.com/en/pte-av-studio/download/ This issue with Japanese text in the interface under macOS 14 Sonoma was solved 2 months ago in V11.0.10.
  13. Hi, I wish you and your families a Merry Christmas! Joy and Happiness for all people, Igor,
  14. PTE AV Studio 11.0.11 is available for PC and Mac Download: https://www.wnsoft.com/pte-av-studio/download/ Or use Auto Update feature: Main menu > Help > Check for Free Updates Optimized work with a large storage of custom transitions. Fixed problem with copying and pasting slides with custom transitions to another project. Note: Auto Update function for Mac is available again. This function requires version 11.0.9 or 11.0.10 of PTE AV Studio. If you have older version (11.0.8 or earlier) download and install manually the latest version 11.0.11.
  15. Hi, Yes, I observe this behaviour after opening and closing the Project Options. We'll check the code. It seems that PTE just sets a flag "Modified" on any opening of the Project Options.
  16. We believed that this tool will be used very rarely. I used it only once when I tested earlier version of PTE AV Studio 11. Anyway, now you can easily call it from the Preferences window
  17. Aleina, Fantastic template! Thank you!
  18. Thanks for the confirmation!
  19. Hi, We fixed this issue. Can you try a new Beta version? https://files.wnsoft.com/test/pteavstudio-setup.exe The About windows shows v11.0.10 Build 4
  20. Denis, Thanks for sharing these nice transitions with Displacement map effect. Xenofex2, I successfully downloaded the file using Firefox and Chrome from this PTE forum page.
  21. Hi, Thanks, I confirm this issue. Give us some time to fix it.
  22. Hi, Try with activated NumLock key (when a green light indicator shown on the keyboard). Then press Alt + 0169. It should work for a copyright symbol and other symbols. I see that in other apps it works even without NumLock key. We'll check the code, to consider this possibility.
  23. Hi Mary, Glad that it helped to solve the issue with fonts. Display DPI Scaling is widely used option by many milions of users, especially on laptops with a high screen resolution. All moderns apps should be optimized for this option.
  24. Some old apps still show small fonts even with adjusted Display DPI Scaling. Try several compatibility options. There are located in Compatibility tab of Properties window for an app. Click right mouse button on app's shortcut and call a popup menu. Available compatibility options are explained in this tutorial: https://www.majorgeeks.com/content/page/how_to_change_dpi_scaling_settings_in_windows.html
  25. Hi, You need to change Display DPI Scaling option in Windows 11 or 10. By default it's 100%. PTE AV Studio supports this option, you can set 125%, 150%, 200%, 250%, or any custom value. It will give large fonts in all apps, including PTE AV Studio. Watch this short video lesson: https://www.youtube.com/watch?v=5OL3z_myklk Please don't change text size in Windows (especially high values), because many apps, including PTE AV Studio will not work correctly with large fonts.
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