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doug nelson

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  1. I have five songs, and a spoken piece at the end of the show. It plays PERFECTLY on my computer over PTE every time, but the speaking gets cut short on the burned-to-DVD copy. Shouldn't I be looking at the DVD-burning software for the problem> Re-burning it doesn't get a different result. Thanks Doug
  2. Guys, I still don't see any way to send a support ticket. All attempts at entering the security code are rejected. I am reluctant to post a problem in an inappropriate place but, without the option of a support ticket, I don't see a way to pose a technical question (without bothering you guys). Thanks to all for your recent and timely help. Doug
  3. A member, Lin, came to my aid yesterday with amazing speed. He saved my slide show which is a Valentine's Day gift to

    How do I repay you folks? As I become a more experienced user, I will give back as you have given to me.

    Thanks to all of you at PTE.

    Doug

  4. Lin, Badda bing. That's it exactly. Rather than try to reconstruct WHY that happened, now I at least know how to fix it. Just listen for the problem, and note the slide where it occurs. Go to the slide and click on the voice option. Many thanks, was working on a Valentines gift for the lady who loves me. Doug
  5. This software is driving ne nuts. The total lack of support does not help. I have built a 300 picture slide show. 15 slides into it, I get the beginning of the first music track OVER the same track that is playing. I deleted ALL the music tracks, but CANNOT delete this rogue track. It does not even show up in the que. Sorry to bother you folks with my problem, but the Support ticket function is broken. Doug
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