Here is something I found to be true. When I used the Roxio Audiocentral to edit a song sound track (to reduce the silence at the end) and then saved the edited track, Roxio wanted to create a .rxs file. This .rxs file would not play in my slideshow on my Windows XP computer. But, if I had Roxio save the track as a .wav file, the music played in the slide show with no problem. Check to see what format the music track is in, and try other file formates until one works. I hope that this helps.