Larry Wilson

Hi DG Thank you for responding to my issue. Here are the specs of my new desktop: Memory (RAM) 16.0 GB Graphics AMD Radeon R7 200 Series Gaming graphics 4864 MB Total available graphics memory Primary hard disk 369GB Free (466GB Total) Windows 7 Professional System -------------------------------------------------------------------------------- Manufacturer Gigabyte Technology Co., Ltd. Model Z97-HD3 Total amount of system memory 16.0 GB RAM System type 64-bit operating system Number of processor cores 4 Storage -------------------------------------------------------------------------------- Total size of hard disk(s) 6334 GB Disk partition (C:) 369 GB Free (466 GB Total) Media drive (E:) CD/DVD Disk partition (S:) 3833 GB Free (5589 GB Total) Disk partition (T:) 172 GB Free (279 GB Total) Graphics -------------------------------------------------------------------------------- Display adapter type AMD Radeon R7 200 Series Total available graphics memory 4864 MB Dedicated graphics memory 1024 MB Dedicated system memory 0 MB Shared system memory 3840 MB Display adapter driver version 14.301.1001.0 Primary monitor resolution 1920x1200 Secondary monitor resolution 1920x1200 DirectX version DirectX 10 Network -------------------------------------------------------------------------------- Network Adapter Realtek PCIe GBE Family Controller The words "not responding" are in brackets in the top left corner, ie, "PictureToExe Deluxe (Not Responding)" and when I click on the picture, the screen greys out Regards Larry Wilson

I have reinstalled PicturestoExe Vers 8 on several occasions to try to overcome this problem. I have only recently transferred over to a new computer but it was working fine until recently. Once the program stops responding the screen greys out and nothing happens. I have used PicturestoExe for a long time and have never had this problem. I have lodged a support ticket as well Can you assist me please Thank you Larry