Big John

Hi Igor - many apologies - I am obviously cracking up! The image in question had in fact been rotated by 90 degrees - something that I had forgotten that I had done. This of course answers why everything was incorrectly operating and why the second picture was fine ......oooh the shame! With apologies!! John

Strangely it just seems to be on one picture - and no it hasn't been flipped in any way - very strange ....so maybe not a problem?

HI Igor, The crop tool seems to be working incorrectly in this latest version. 'Left' takes it off the top 'Top' seems to take it off the right 'Right' seems to take it off the bottom 'Bottom' seems to take it off the left. Your thoughts please John

Using 10.0.14 I am working in Timeline view, changing transition times and moving position of the some slides, the program locks up completely and nothing works with the mouse - all you can do is to close the program. The Undo and Redo buttons do not work but I have then found that Control +Z allows me to step back until the program starts working again. Has anyone else experienced this problem??

Avast Virus Checker didn't like the downloading .exe file but eventually agreed it was ok!

For sound - your ears are best at judging this rather than sitting watching a VU meter. You talk of different audio clips in your sequence - then adjust them by listening to what is important - if something jars - then adjust it. If you are talking about the overall sound level - we occasionally get sequences into competitions which are either higher or lower than the normal - but these are adjusted when shown to what is the average level of all sequences. One easy way to get this level is to play a few CD's until you get an idea of the sound level - then make yours the same. Obviously if the track is recorded too loudly it will overload and distort and this will be obvious. Likewise a quiet recording will be equally obvious in that you will have to increase the sound to be able to hear it correctly. Go by your ears would be my advice.

You could of course hit the space bar to stop the playback

Will it ever be possible for the number of video tracks to be increased and be edited in just the same as the audio. ie can the video be cut at both ends and users have the ability to add in more tracks?

Hi Rob, We have found that we can successfully teach members of camera clubs how to do most things within AV Studio in just a couple of hours. Maybe post what you are trying to achieve within your sequence and then somebody will no doubt be able to tell you how to do it. John

'It's a brand new laptop so the drivers will be the latest' Not necessarily - when I got my new laptop there were many many updates to drivers - the machines are often built a long time before they are sold and so they are often not the latest!!

Hi Igor, Downloaded and tried and it did the same fault again - it circled and then screen went white and I had to shut it down. Decided to screen record it so that I could show you - and of course it would not do it again!!! Will keep trying. This is on my main Windows 8.1 machine.

Will do

This does sound like the problem that I experienced the other day whilst moving sound files around on the timeline

Hi Igor, Apologies for the delay in replying. Yes I was working in 10.0.1. I managed to finish the bit I was working on by keep saving the project - just in case.

Strange fault that occurred three times this evening. I have a 7 minute video clip that runs with its own sound track. I was trying to add some very small sound clips on separate channels and as I tried to move them suddenly the screen went white and froze. There was no 'exception error' - just the circling icon. I waited It did not recover so I had to close the program down and of course lost all the work that I was doing. Has anyone else had this? John