Hi guys -- Yikes -- here are the results from the Belarc analysis (cool tool!). I have no idea which part to read to tell me what program burns my CDs (sorry)... Thank you, thank you, thank you for the help. Naomi Operating System System Model Windows XP Professional Service Pack 2 (build 2600) Gateway 4000684 System Serial Number: 0020490314 Chassis Serial Number: 0020490314 Processor a Main Circuit Board b 867 megahertz Intel Pentium III 32 kilobyte primary memory cache 256 kilobyte secondary memory cache Board: IntelCorporation D815EEA AAA19243-207 Serial Number: ISEA03803514 Bus Clock: 133 megahertz BIOS: Intel Corp. EA81510A.15A.0006.P04.0007070958 07/07/2000 Drives Memory Modules c,d 166.10 Gigabytes Usable Hard Drive Capacity 141.93 Gigabytes Hard Drive Free Space IDE-CD R/RW 8x4x32 [CD-ROM drive] MITSUMI CD-ROM FX4831T!A 3.5" format removeable media [Floppy drive] HP photosmart 7700 USB Device [Hard drive] -- drive 2 IBM-DTLA-307045 [Hard drive] (46.12 GB) -- drive 0, s/n YMDYMLB8128, rev TX6GA50C, SMART Status: Healthy Maxtor OneTouch USB Disk (122.94 GB) -- drive 1 384 Megabytes Installed Memory Slot 'DIMM1' has 256 MB Slot 'DIMM2' has 128 MB Slot 'DIMM3' is Empty Local Drive Volumes c: (NTFS on drive 0) 46.10 GB 32.63 GB free f: (FAT32 on drive 1) 120.00 GB 109.31 GB free Network Drives None detected Users (mouse over user name for details) Printers local user accounts last logon Administrator 7/30/2002 2:28:07 PM (admin) Naomi 7/17/2005 9:12:10 PM (admin) Terry 12/27/2004 6:18:47 AM (admin) local system accounts Guest never HelpAssistant never SUPPORT_388945a0 never Marks a disabled account; Marks a locked account HP OfficeJet G85 on DOT4_001 hp photosmart 7700 series on USB001 Controllers Display Standard floppy disk controller Intel® 82801BA Bus Master IDE Controller Primary IDE Channel [Controller] Secondary IDE Channel [Controller] NVIDIA RIVA TNT2 Model 64/Model 64 Pro [Display adapter] Princeton VL1917 [Monitor] (19.1"vis, s/n WCCF0902529, February 2005) Bus Adapters Multimedia Adaptec AHA-151X/AHA-152X or AIC-6260/AIC-6360 SCSI Host Adapter (non-pnp) Adaptec AHA-154X/AHA-164X SCSI Host Adapter (non-pnp) Intel® 82801BA/BAM USB Universal Host Controller - 2442 Intel® 82801BA/BAM USB Universal Host Controller - 2444 NEC PCI to USB Open Host Controller (2x) Standard Enhanced PCI to USB Host Controller Creative Game Port Creative SB Live! Value Unimodem Half-Duplex Audio Device Communications Other Devices 56K PCI Voice Modem SF-1156IV R9A 3Com EtherLink 10/100 PCI For Complete PC Management NIC (3C905C-TX) primary Auto IP Address: 192.168.0.4 / 24 Gateway: 192.168.0.1 Dhcp Server: 192.168.0.1 Physical Address: 00:01:02:6D:5A:AB Networking Dns Servers: 192.168.0.1 198.60.22.2 HID-compliant consumer control device (2x) HID-compliant device USB Human Interface Device (2x) Hewlett-Packard OfficeJet G85 Scanner Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro) Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint) photosmart 7700 series (DOT4PRINT) Generic USB Hub Maxtor OneTouch USB Composite Device (2x) USB Mass Storage Device USB Printing Support USB Root Hub (5x) Virus Protection [back to Top] McAfee VirusScan Version 9.1.08 Scan Engine Version 4.4.00 Virus Definitions Version 4.0.4534 Last Disk Scan on Friday, July 15, 2005 1:03:20 AM Realtime File Scanning On Missing Microsoft Security Hotfixes [back to Top] All required security hotfixes (using the 07/12/2005 Microsoft Security Bulletin Summary) have been installed. Installed Microsoft Hotfixes [back to Top] DataAccess Q318202 on 7/30/2002 (details...) Q832483 on 8/14/2004 (details...) KB870669 (details...) Internet Explorer SP2 (SP2) Windows Media Player WM320920.1 (details...) WM817787 (details...) Q828026 (details...) SP0 Q828026 on 8/14/2004 (details...) Windows XP SP2 KB811113[sP] on 9/1/2004 (details...) SP3 KB834707 on 10/14/2004 (details...) KB867282 on 2/21/2005 (details...) KB873333 on 2/21/2005 (details...) KB873339 on 12/17/2004 (details...) KB883939 on 6/17/2005 (details...) KB885250 on 2/21/2005 (details...) KB885835 on 12/17/2004 (details...) KB885836 on 12/17/2004 (details...) KB885884 on 10/14/2004 (details...) Windows XP SP3 (continued) KB886185 on 12/17/2004 (details...) KB887472 on 2/21/2005 (details...) KB887742 on 2/24/2005 (details...) KB888113 on 2/21/2005 (details...) KB888302 on 2/21/2005 (details...) KB890046 on 6/17/2005 (details...) KB890047 on 2/21/2005 (details...) KB890175 on 1/12/2005 (details...) KB890859 on 4/14/2005 (details...) KB890923 on 4/14/2005 (details...) KB891781 on 2/21/2005 (details...) KB893066 on 4/14/2005 (details...) KB893086 on 4/14/2005 (details...) KB893803 on 4/14/2005 (details...) KB893803V2 on 5/21/2005 (details...) KB896358 on 6/17/2005 (details...) KB896422 on 6/17/2005 (details...) KB896428 on 6/17/2005 (details...) KB898461 on 7/8/2005 (details...) KB901214 on 7/14/2005 (details...) KB903235 on 7/14/2005 (details...) Click here to see all available Microsoft security hotfixes for this computer. Marks a security hotfix (using the 07/12/2005 Microsoft Security Bulletin Summary) Marks a hotfix that verifies correctly Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled) Unmarked hotfixes lack the data to allow verification Click here for Belarc's System Management products, for large and small companies. Software Licenses [back to Top] Belarc - Advisor ecbdcad7 Creative Tech - Product Registration 294-NOB-3204-0004154 Microsoft - Internet Explorer 55274-OEM-0014295-24089 (Key: H82HK-7X3WY-BJ6CW-X883Y-MHYG3)e Microsoft - Office XP Professional with FrontPage 54185-336-8970632-17334 (Key: PD7QV-T33GR-W4YF4-R7YC6-WC8MW) Microsoft - Plus! 69684-141-1961112-41199 Microsoft - WebFldrs XP 12345-111-1111111-25888 Microsoft - Windows XP Professional 55274-OEM-0014295-24089 (Key: H82HK-7X3WY-BJ6CW-X883Y-MHYG3)e Software Versions (mouse over * for details, click * for location) [back to Top] Adobe Acrobat Reader Version 5.0.5.0 * Adobe Acrobat Version 7.0.0.0 * Adobe Reader for Palm OS Version 3.0.0.5 * Adobe Reader Version 7.0.0.0 * Adobe Systems AdobeDownloadManager Version 1.2 * Adobe Type Manager for NT Version 4.1 Build 243 * Adobe Type Manager Version 4.1 Build 243 * Apple Computer, Inc. - iTunes Version 4.7.1.30 * Apple Computer, Inc. - QuickTime QuickTime 6.5.2 * AvantGo Connect Version 3.3 Build 864 * AvantGo Version 3.3 Build 864 * Belarc, Inc. - Advisor Version 7.0r * Cinematronics - 3D Pinball Version 5.1.2600.2180 * Citrix ICA Client Version 4.21 * Creative Control Panel FrameWork Version 1.10 * Creative Disc Detector Version 2.0 * Creative On-line Registration System Version 1.0.0.1 * Creative Restore Defaults Application Version 1, 0, 1, 0 * Creative Updreg Version 1.0.2 * Cypress Semiconductor - MXO Storage Adapter Version 6.00.1010.0 * EasyRecovery Personal Edition * HdPhDetector Application Version 1, 0, 2, 0 * Hewlett-Packard - HP Photosmart Version 5,0,84 * Hewlett-Packard - ICE 2.0 Version 2,0,0,58 * Hewlett-Packard Co. - hp digital imaging - hp all-in-one series Version 002.000.000.138 * Hewlett-Packard Co. - HP OfficeJet G Series A.09.10.04 * Hewlett-Packard Company - hp coretech (COmponent REuse TECHnology) Version 1.7.1.0 * Hewlett-Packard Company - HP Memories Disc Creator Software Version 1.0.4.0 * HP DeskJet Version 2.229.1.0 * HP PML Version 7, 0, 0, 0 * Hpi_Prnt Application Version 2.0.0.126 * InstallShield unInstaller Version 2.20.926.0 * IntelliQuest Communications, Inc. - ITP Version 2, 5, 1, 0 * iPod Universal Updater Version 3.0.3 * javaw.exe * Kroll Ontrack Inc. - Diskette Creator Version 4.43 * Kroll Ontrack, Inc. - EasyUpdate Version 2, 0, 1, 0 * Maxtor OneTouch Settings Version 2, 0, 0, 0 * Maxtor OneTouch Version 2, 0, 0, 0 * McAfee SecurityCenter Update Manager Version 5, 0, 0, 0 * McAfee SecurityCenter Version 5, 1, 0, 0 * McAfee VirusScan Version 9, 1, 0, 0 * Microsoft ® Windows Script Host Version 5.6.0.8820 * Microsoft ActiveSync Version 3.8.5004 * Microsoft Application Error Reporting Version 10.0.2609 * Microsoft Clip Organizer Version 10.0.2625 * Microsoft Corporation - DirectShow Version 6.05.2600.2180 * Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 * Microsoft Corporation - Messenger Version 4.7.3001 * Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 * Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 * Microsoft Corporation - Windows® NetMeeting® Version 3.01 * Microsoft Corporation - Zone.com Version 1.2.626.1 * Microsoft Data Access Components Version 3.525.1117.0 * Microsoft IntelliPoint Version 5.1 * Microsoft IntelliType Pro / IntelliPoint Version 5.1 * Microsoft IntelliType Pro Version 5.1 * Microsoft Office Save My Settings/Profile Wizard Version 10.0.2609 * Microsoft Office XP Version 10.0.2627 * Microsoft Outlook Version 10.0.2627 * Microsoft Photo Editor Version 10.0 * Microsoft Plus! Digital Media Edition Version 1.1.0.3464 * Microsoft® MSN ® Communications System Version 7.02.0005.2202 * Microsoft® Windows Media Player Version 9.00.00.3250 * Microsoft® Schedule+ for Windows 95 Version 7.5 * Microsoft® Windows Media Services Version 4.1.00.3917 * MindVision - Installer VISE 2.8.3 Version 2.8.3 * mstart.exe * Network Associates, Inc. - McAfee Firewall Version 4.02.6000.0 * Network Associates, Inc. - McAfee Instant Updater Version 2.03.1016.0 * Network Associates, Inc. - McAfee On-Access Scanner Version 6.2.0 * Network Associates, Inc. - McAfee Privacy Service Version 6.02.1063.0 * Network Associates, Inc. - McAfee Shredder Version 5.00.1067.0 * Network Associates, Inc. - McAfee Visual Trace Version 3.27.1002.0 * Network Associates, Inc. - McAfee Windows Guardian Version 3.01.1028.0 * Networks Associates Technology, Inc - McAfee SpamKiller Version 5, 0, 0, 0 * Networks Associates Technology, Inc. - McAfee SpamKiller Version 5.1 * Networks Associates Technology. Inc. - McAfee SpamKiller Version 5.1 * Nikon Corporation - PictureProject Monitor Version 1, 0, 1 * Nikon Corporation - PictureProject Transfer Version 1.0.1 * Nikon Corporation - PictureProject Version 1.0.1 * NVIDIA Driver Helper Service, Version 29.42 Version 6.13.10.2942 * OLYMPUS OPTICAL CO.,LTD. - CAMEDIA Master Version 4, 0, 3, 0 * palmOne Quick Install Version 1.1.1 * PalmSource, Inc - HotSync® Manager Version 6.0.1 * PalmSource, Inc - Palm OS Desktop Version 6.0.1 * PalmSource, Inc. - Palm Desktop Version 4.1.4 * PictureProject In Touch Version 1, 0, 57, 0 * PicturesToExe * Readiris * RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.0.2879 * RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.12.690 * RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.0.2274 * Syntrillium Software Corporation - Microsoft Plus! Digital Media Edition, Analog Recorder Version 1.00 * VMailWiz3 Application Version 3, 0, 0, 0 *