Reg key problem (SOLVED)

[Guest Yachtsman1]

Hi

I have installed pte 6.5 on my new pc(Windows 7), it all seems to work fine except when i go to save my files and nothing happens.

It all worked previously on my old laptop on XP operating system, could it be something to do with the OS or registration key?

please help

Pam

Hi Pam

If you have got more than 10 picturs in the show you are saving? it's not your key.

Yachtsman1 W7 user.

[Galatas]

I purchased Pictures To Exe a few months ago and used it until last week when my PC crashed and I lost all my programmes.

My registration key will not work with the version of PTE that I downloaded today.

Presumably it is a different version to the one I purchased. How can I get PTE to work again ?

I have entered REGEDIT4 my code [HKEY_CURRENT_USER\Software\PTE] without spaces

PTE accepts this as a successful key entry but doesn't activate the programme.

It continues to ask for the registration key.

Thanks

[nobeefstu]

My registration key will not work with the version of PTE that I downloaded today.

Presumably it is a different version to the one I purchased. How can I get PTE to work again ?

Your PTE key should work for any and all program versions ... different/newer program versions do not require a different/newer PTE key registration.

PTE accepts this as a successful key entry but doesn't activate the programme.

It continues to ask for the registration key.

Your described issue generally indicates either your entered key information is lacking additional data values or your have entered a VideoBuilder key registration information.

- After you enter your key registration and the program opens ... what does the PTE menu Help | About PicturesToExe menu item say ? (See image attachment pte_about.JPG ) (This is the current PTE registration information)

- Also, after clicking from PTE menu Create | DVD Video Disc ... what does VideoBuilder menu item Help | About say ? (See image attachment VB_about.JPG)(This is the current VideoBuilder registration information)

- Are you entering your key information from a file or copy&paste method ?

[Galatas]

Your PTE key should work for any and all program versions ... different/newer program versions do not require a different/newer PTE key registration.

Thankyou for your time and attention.

After entering the key in the format previously described , I get this message Thankyou ! Your license key is successfully loaded.

I click OK and the programme opens , then immediately closes again and presents the Welcome message and requests the product key again.

I am unable to escape this loop situation unless I choose the Continue with trial option. The help section still says Unregistered version.

I do not have Video Builder.

I am copying and pasting the key from a .txt file that I saved in My Docs.

Thankyou again for your assistance.

[Ken Cox]

I have advised WNSOFT

ken

[Galatas]

Thankyou Ken , your help is greatly appreciated.

[nobeefstu]

Galatas,

After review of your posted screenshot ... the copy&paste content is incorrect in its context/format. You can omit the REGEDIT4 content as its not need in this case.

The proper context/format for copy&paste

[HKEY_CURRENT_USER\Software\PTE]

"Key"=" the key value is here="

Note: PTE accepts the key registration code ... but cannot write/save it to the proper registry location as in your screenshot copy&paste file string You have the [HKEY_CURRENT_USER\Software\PTE] at the end of your file string ... it belongs in the beginning. When the key is not written and saved properly to the registry ... you will keep getting the message to register the product.

[Galatas]

Thanks nobeefstu

To clarify , [HKEY_CURRENT_USER\Software\PTE]followed by my code.

Got it and it has worked.

Thanks to nobeefstu and ken for their time and assistance in solving the problem.

[nobeefstu]

Galatas,

Glad you got it sorted. You should remove /delete your posted screenshot file attachement in your previous post ... as it may contain user code specific to you only.

[Galatas]

Done.

Thanks again for your help

[nobeefstu]

Galatas,

Edit the post using the Full Editor window.

See attachment.

[Galatas]

Worked it out just moments before your post Hahaha

[jack.hutchinson@gmail.com]

Parallel problem. I purchased yesterday morning, received an email order confirmation immediately - but no key. I checked SPAM, not there. I'm on gmail.

I'm really looking forward to using the product - have done well with the 10 slide prelims. Got a big project I need to get on soon.

Thanks -

Jack

[fh1805]

Jack,

I've sent an e-mail to Wnsoft, alerting them to this post.

regards,

Peter

[jack.hutchinson@gmail.com]

Jack,

I've sent an e-mail to Wnsoft, alerting them to this post.

regards,

Peter

Thanks, Peter - still nothing. Past 48 hours since purchase now. Love what I can do quickly with 10 slides! Hope to hear something soon.

Jack

[jack.hutchinson@gmail.com]

Three days now - nothing. Anyone have any suggestions? I sent email to orders@wnsoft.com Friday when I ordered - that's the only contact link I've found other than this forum. I'm up against a deadline on a project I'm doing to honor volunteers in my community, so hope to get that license quickly.

Thanks -

Jack

[jack.hutchinson@gmail.com]

Got it this morning - got more resourceful this morning and used the support messaging system (also personal messaged Igor) Anyway Alena Tomilova replied immediately and attached my key to a message -

Good to be operational!

- Jack Hutchinson

[Cadil]

I paid for (PayPal) and downloaded Pictures to Exe Deluxe 5.6, received email from wnsoft that I am registered, but they never sent an attached registration key. I have sent 4 emails, contacted Paypal and still no luck. There was no key "attached" to my confirmation email, as stated in the directions for "loading key". Any suggestions, other than to get my money back?

The same for me. help!

How many days for a solution?

[Igor]

I apologize for this problem! I just sent again the email with your license key. Please let me know about result. Thanks.

[Snoopa]

The same for me. help!

How many days for a solution?

Hello,

Registration key has been sent at your e-mail address. Please let me know if you received it successfully.

Kind regards,

[Werner_Konrad]

Hello,

yesterday I purchased the upgrade from standard version to deluxe version. I installed the license key as described in the email. The Videobuilder accepted the license key. As I start the Videobuilder again, the programm asked me for the license key. What did I wrong ?

Kind regards Werner

[Snoopa]

Hello,

yesterday I purchased the upgrade from standard version to deluxe version. I installed the license key as described in the email. The Videobuilder accepted the license key. As I start the Videobuilder again, the programm asked me for the license key. What did I wrong ?

Kind regards Werner

Hello,

I have sent you new registration key with the suggestion of alternative method of registration. Please, try to register that way and let me know about the results.

Kind regards,

[Werner_Konrad]

Hello Alina,

they new registration key was succesful.

Thank you!

[titchcorbett]

Hello,

I have sent you new registration key with the suggestion of alternative method of registration. Please, try to register that way and let me know about the results.

Kind regards,

Hi - it would be great if you could put on here what that alternative method of registration is?

[Ken Cox]

have advised the powers of your request

ken