jtfrazer Posted November 17, 2009 Report Share Posted November 17, 2009 Hi,I've been a user of the product for a few years now. I just installed Windows 7 and had to re-install PTE. I have the deluxe version. When I was asked to load a key I did so but when I try to use video builder I found I get a banner across the video. I even tried upgrading to the deluxe version though I had already purchased that version. I could use some help in getting this straightened out.Thanks,Jim Quote Link to comment Share on other sites More sharing options...
Guest Yachtsman1 Posted November 17, 2009 Report Share Posted November 17, 2009 Hi,I've been a user of the product for a few years now. I just installed Windows 7 and had to re-install PTE. I have the deluxe version. When I was asked to load a key I did so but when I try to use video builder I found I get a banner across the video. I even tried upgrading to the deluxe version though I had already purchased that version. I could use some help in getting this straightened out.Thanks,JimThere is a similar theme on this subject or very similar, I think it's in the other (video)section.Yachtsman1 Quote Link to comment Share on other sites More sharing options...
jtfrazer Posted November 17, 2009 Author Report Share Posted November 17, 2009 There is a similar theme on this subject or very similar, I think it's in the other (video)section.Yachtsman1Thanks for responding. I didn't realize that I would receive a new key via email. It took a while to arrive. I loaded that key and all is well. Quote Link to comment Share on other sites More sharing options...
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