Marcovelo Posted December 26, 2009 Report Share Posted December 26, 2009 Hello all,A long time since I haven't posted here ( I apologize)...This time I need your help: I have problem to encode a PTE show in HD AVC (Menu Create/Video for PC and Mac).I have tried with PTE 6.0.0 and 6.0.1 without any success (see screenshots).I have attempted several settings: all 1920x1080 25fps, with standard setting or customs (1 or 2 passes, “Pan and scan “enable" or "disable" …) without any success. My PTE show (17m30s) works pefecteky in .EXE and DVD, AVI, mpg, etc...My license Deluxe is OK, all my HD disks have enough free space ( > 50GB, all NTFS formatted), so I don't understand where is the problem...The audio and video encoding seems to be Ok without any problem, no error message (Faac.exe and x264.exe working OK during hours and hours …), but the final expected MP4 file is... 0 byte ! -> this does not work ! Sorry if I have missed the right tread with the solution to this problem.If someone can help me, I would be very very grateful....Merry Christmas and happy new year to every body ! Marco Quote Link to comment Share on other sites More sharing options...
Marcovelo Posted December 28, 2009 Author Report Share Posted December 28, 2009 hello,I have wasted more than 24 hours of encoding in HD AVC for my PTE show using official and latest PictuesToExe version (including 6.0.0 and 6.0.1...) without any success...I have already paid for this feature...Any help avalaible ? Where is the Technical Support ? Igor ? Happy new years to all Marco Quote Link to comment Share on other sites More sharing options...
Lin Evans Posted December 28, 2009 Report Share Posted December 28, 2009 Hi Marco,Try to create a two slide mp4 show. Just open PTE and your PTE project. Delete all slides except the first two, save the project to a new name so you don't affect your original slidshow. Get out of PTE and reopen PTE which should open this two slide slideshow. Try again to create an HD mp4 using the same settings and let's see if the mp4 is created. This will eliminate all the time you are spending waiting for things to happen and determine whether the problem is the creation of an mp4 or whether it is something related to system resources. Best regards,Lin Quote Link to comment Share on other sites More sharing options...
Marcovelo Posted December 28, 2009 Author Report Share Posted December 28, 2009 Hi Lin,Thanks for your help !I have tried your idea (with 4 slides PTE 6.0.1, same HD mp4 settings) and it works... The MP4 file is created and correct.My original slideshow includes 234 slides for a duration of 17"34' My PC is a Dell Dimension 8400 with 3 GB RAM, Pentium 4 3.2Ghz, Windows XP.I think I have enough available disk space for temporary files...Well, I will try with 100 slides...Very strange problem...MarcoHi Marco,Try to create a two slide mp4 show. Just open PTE and your PTE project. Delete all slides except the first two, save the project to a new name so you don't affect your original slidshow. Get out of PTE and reopen PTE which should open this two slide slideshow. Try again to create an HD mp4 using the same settings and let's see if the mp4 is created. This will eliminate all the time you are spending waiting for things to happen and determine whether the problem is the creation of an mp4 or whether it is something related to system resources. Best regards,Lin Quote Link to comment Share on other sites More sharing options...
Lin Evans Posted December 28, 2009 Report Share Posted December 28, 2009 Hi Marco,It does sound like a resource issue of some type. When you make 1920x1080 slides, even when highly compressed, they expand to their full size in memory while encoding. At 60 frames (60 new images) per second on your MP4 means that you are creating a total of 3600 slides per minute. For a show which is about 17.5 minutes long you will have approximately 63,000 images. If you multiply that number of images by the average size of each image it will give you an idea of how much storage space will be required for storage alone. It really sounds like it may be an issue with either available storage or temp storage during construction. If each image were, for instance, one megabyte, you would need 63 gig of storage space plus work space. If it creates the 100 slide version, you can be pretty certain that it's a resource issue of some type. If you take a look at the average size of each image, you can get a rough idea of how much space you might need free to create the file.Best regards,Lin Quote Link to comment Share on other sites More sharing options...
Marcovelo Posted December 28, 2009 Author Report Share Posted December 28, 2009 Many thanks Lin for your advices.I will do some testing and make sure to have more free space available.I let you know the result, anyway.ThanksMarcoHi Marco,It does sound like a resource issue of some type. When you make 1920x1080 slides, even when highly compressed, they expand to their full size in memory while encoding. At 60 frames (60 new images) per second on your MP4 means that you are creating a total of 3600 slides per minute. For a show which is about 17.5 minutes long you will have approximately 63,000 images. If you multiply that number of images by the average size of each image it will give you an idea of how much storage space will be required for storage alone. It really sounds like it may be an issue with either available storage or temp storage during construction. If each image were, for instance, one megabyte, you would need 63 gig of storage space plus work space. If it creates the 100 slide version, you can be pretty certain that it's a resource issue of some type. If you take a look at the average size of each image, you can get a rough idea of how much space you might need free to create the file.Best regards,Lin Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted December 28, 2009 Report Share Posted December 28, 2009 MARCO seehttp://www.picturestoexe.com/forums/index.php?showtopic=6880&pid=42914&st=0entry42914ken Quote Link to comment Share on other sites More sharing options...
Marcovelo Posted December 29, 2009 Author Report Share Posted December 29, 2009 Hi Ken, Lin and all!Thanks for your help!I finally found the problem, and I should have found it easily by myself without asking here, sorry. The issue was not linked to a lack of free disk space, but... to my firewall !!!During the HD AVC encoding, VideoBuilder calls several external programs (OpenSource applications): - x264.exe: H.264 video encoder - faac.exe: HE-AAC audio encoder - MP4Box.exe: MP4 multiplexer (creates the MPEG4 file container with video + audio tracks)The problem was that only MP4Box.exe was not authorized to be run from another application (Videobuilder) on my PC by my Firewall (reinstalled recently), and this program is called at the end of the process (after hours of encoding, when I'm not in front of my screen).So a pop-up window of my Firewall asked me to authorized Videobuilder to run MP4Box.exe, with a time-out, and as nobody present to answer "yes", so MP4box was refused automatically after the time-out...After I built a short 4 slides show and encoded it in HD AVC (thanks to Lin for the idea!), I realized the problem…Thanks for your help,MarcoPS: I want to congratulate very strongly all the WnSoft team and developers for the outstanding work put in this VideoBuilder part of PTE, this is a very very good job! (and not easy, I know it!).This is the first time I use VideoBuilder and I very appreciate it. Big thanks and congratulation Igor and all! Happy new year to everybody MARCO seehttp://www.picturestoexe.com/forums/index.php?showtopic=6880&pid=42914&st=0entry42914ken Quote Link to comment Share on other sites More sharing options...
Lin Evans Posted December 29, 2009 Report Share Posted December 29, 2009 Hi Marco,That's great news - problem solved. Thanks for the update. We can add to the records that a firewall might prevent completion of the mp4 h.264. Best regards and Happy New Year!Lin Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted December 29, 2009 Report Share Posted December 29, 2009 MARCO to further help all, what firewall did you just install?ken Quote Link to comment Share on other sites More sharing options...
Marcovelo Posted December 29, 2009 Author Report Share Posted December 29, 2009 MARCO to further help all, what firewall did you just install?kenI use "Comodo Firewall".Marco Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted December 29, 2009 Report Share Posted December 29, 2009 MARCOTHKS FOR THE INFOKEN Quote Link to comment Share on other sites More sharing options...
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