Hello everyone. =)

[schxoxo]

I have been a user of the standard version of pictures2exe since around 2004. My computer recently crashed, I lost everything and I can't find the disk that I put a backup of pics2exe program on ....I think I possibly found the reg key on my external drive but I'm not even sure that I have the right key and the version i had isn't available for download on the site. I am feeling a bit lost. I contacted the support team and received a response back this morning that they couldn't find me in the database and asked for other information...I responded back immediately with as much info as I could remember but haven't heard back from anyone yet. Is there another way to correspond directly with someone to try to get my slideshow program up and running again? I guess this is a huge lesson learned....always back things up and more importantly don't lose the backup. =(

Thanks for any help!!!

[fh1805]

Jeannie,

If you think you might have found the registration key why not download the latest version and use the old key with that. If it really is the key it should work.

regards,

Peter

[schxoxo]

Ok thanks!! I will try that! =)

[schxoxo]

Thank you SO much Peter!! IT WORKED! I appreciate your help. That was so easy, I wish that I had been directed to try that 2 days ago when I first contacted the support team.

Have a great day!

Jeannie