shirleyhogan Posted November 29, 2010 Report Posted November 29, 2010 I have used PTE for several years and bought the Video Builder Version in 2008.In Jan 2010 my computer died so I purchased 6.0 and put it on my husband's computer. Since it was past the two year limit on Video Builder, I paid $34.I now have a new computer and downloaded the current version 6.5. Obviously my key does not work. I sent an email to support@wnsoft.com but have had no reply.What are my options to get PTE up and running on my computer again?Thanks for any help.Shirley Hogan Quote
Ken Cox Posted November 29, 2010 Report Posted November 29, 2010 ShirleyI just notified Igor17:30 est -- Russian time +- 7 hrs -- roughly midnightken Quote
davegee Posted November 29, 2010 Report Posted November 29, 2010 Ken,The 6.0 Reg.txt should still work with 6.5 for the basic package.Don't you get that with 6.5?DG Quote
fh1805 Posted November 30, 2010 Report Posted November 30, 2010 Shirley,Download PTE KeyCopy utility (written by PTE Forum member nobeefstu) from here: http://www.mediafire.com/?mzimoduazzy. Install it and run it on your husband's PC. Copy the files that it produces onto a USB stick and transfer them to your new PC. When 6.5 asks for the key, give it these files.Any PTE key from January 2010 should be good for another 12-13 months of use.regards,Peter Quote
Snoopa Posted November 30, 2010 Report Posted November 30, 2010 Shirley,I have sent two e-mails with registration key to you. The first one is automated: the key must be in the body of the e-mail, and the second one with the key attached to the e-mail in case if you'll not receive the first one.Kind regards, Quote
Igor Posted November 30, 2010 Report Posted November 30, 2010 Please don't use email address support@wnsoft.com it's old email address which we don't use already three years and removed it from our website and PicturesToExe.It's neccessary submit a support ticket to contact us:http://www.wnsoft.com/support.htm Quote
shirleyhogan Posted November 30, 2010 Author Report Posted November 30, 2010 Thanks everybody. I got it and it's working. I love PTE. Quote
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