adding MPEG4 video

[Photofanatic]

I have created a small video which is a .mov format and in an attempt to reduce its overall size I have converted it to AVI. When I add this to a slide show I hear the sound but just get a green(?) background and no pictures. I have found a previous post saying I may need to configure the video/audio codecs in windows but I don't get that option in hardware and sound options on Windows 7 Ultimate - can anyone suggest how I can get picture to display properly??

[davegee]

Try using the built-in converter to produce a file (mp4) which PTE likes?

DG

[Igor]

Hello,

Please could you upload this MOV file? We'll try fix this incompatibility.

You can use www.mediafire.com to upload file and then send me a download link by personal message.