Error X264.exe in Video Builder

[heinz.gebhardt]

I got a finshed show, which was created in PTE 7.

While creating a Video for IPhone 5 / HD Video (under Windows 8), I received an Error Message "x264.exe".

The same error also appears, when I try this with PTE 7.0 (running on Windows 8)

This was working with PTE 7 / Windows 7 without any problems.

(Hardware is the same).

Regards

Heinz

[heinz.gebhardt]

Hi Heinz,

Does it happen on just one slideshow or any slideshow you create in Windows 8? Maybe try creating simple slideshow with no music and test again.

I am running Windows 8 Pro on my Macbook Pro (Boot Camp dual boot). Both PTE 7.07 and 7.5 have no problems creating HD and mobile device videos.

Does Windows 8 event viewer show any error messages related to PTE or x264?

Thanks,

Tom

Hello Tom,

This error came as well on a simple project. (Only pictures and no sounda and only simple transitions)

Yes there is a failure message in Eventviewer:

Name der fehlerhaften Anwendung: x264.exe, Version: 0.0.0.0, Zeitstempel: 0x4d63cd8e

Name des fehlerhaften Moduls: x264.exe, Version: 0.0.0.0, Zeitstempel: 0x4d63cd8e

Ausnahmecode: 0xc0000005

Fehleroffset: 0x0000cda7

ID des fehlerhaften Prozesses: 0xa2c

Startzeit der fehlerhaften Anwendung: 0x01cdced62cd92f97

Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\WnSoft PicturesToExe\7.5\VideoBuilder\mp4\x264.exe

Pfad des fehlerhaften Moduls: C:\Program Files (x86)\WnSoft PicturesToExe\7.5\VideoBuilder\mp4\x264.exe

Berichtskennung: ada1263d-3ac9-11e2-be90-bc5ff4394ccd

Vollständiger Name des fehlerhaften Pakets:

Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

But that's all.

Regards Heinz

[Igor]

Hello Heinz,

Thanks, I'll check up on our Windows 8 today later.

I remember that I tested on Windows 8 and it worked fine earlier.

Please can other users try to export H.264 video file in Windows 8, too?

[Igor]

I tested on my Windows 8 and it works fine. Let's wait for reports from other users.