Upgrading or Not Upgrading [SOLVED]

[orizaba]

I work with PTE 7.0.7 DeLuxe, which I bought 21 October 2011, got respective key and registered.

Says: "DeLuxe features, free upgrades up to 11 December 2012".

Ok, I never wanted to upgrade and I allways used DeLuxe features such as all "Publishing options" like HD video for PC (mp4) till late June 2013.

Today I wanted to make another HD video for PC (mp4), and it says "For work with DeLuxe features of current version you need to pay for the upgrade".

How is that? I do not want to upgrade, I just want to use my "old" Deluxe features of PTE 7.0.7.

I wouldn't mind to pay for an upgrade to 7.5 (sooner or later I will do so) in order to get again DeLuxe features working, if I could keep such DeLuxe features working in my "old" 7.0.7 (where I just ended a project which I do not want to open in 7.5).

But this seems not to be the case.

When I choose PAY, such payment is to upgrade to 7.5, with respective license key, which will not apply to my 7.0.7, so, not interested.

In the meantime, you say:

For owners of Deluxe edition

You have 2 years of free upgrades to any future versions from the date of your original purchasing of Deluxe edition.

If your license key has expired for this new version, you can choose any of these ways:

- use any previous version with all the functions for an unlimited time;

- use this new version within the functions of the Standard edition;

- pay for the upgrade to the latest Deluxe version.

Ok, I shoul like to go on using the first way, as till June this year at least.

Why is it not possible now?

Any explanation?

This is urgent, as I need to make the HD video for PC of my finished project.

Please, do not tell me to use the 7.5 version, not for payment reasons but because I do not want to open project in this version.

Thanks,

Jose

[orizaba]

False alarm?

I had to put the key again and everything is running again (DeLuxe features).

Why this happened? PTE lost its "validation"?

Jose

[Igor]

Jose,

It might happens if you used System Restore to recovery Windows. Or other software (antivirus) which might reset records in Windows Registry.