(SOLVED) Cannot create video with version PTE 8.0.3

[jeanclodo]

Product version:

8.0.3

Hello

I try to build mp4 video instead of .exe file. Every time the video creation process is working fine but at end, the video.mp4 file exists but is empty.
I tried with 3 different PTE projects without succes.

Originally during the process I received an error message. (x264.exe encountered a problem and must close)

So I reinstalled PTE but no result and no error message anymore.

Please advice

Thanks in advance

[davegee]

Give details of project?

How many slides?

Mp3 or wav audio?

Have you tried 6 slides with short piece of audio?

Are you using the mp4 presets?

DG

[Igor]

Hi,

Regrettably it's known problem on some PCs. We solved it in future version (8.5) which will be published this autumn.

Video output in PicturesToExe 8.5 is completely reworked.

There are two temporal solutions for version 8.0.x:

1. Try to change encoding parameters. Choose 2-pass encoding, set manually bitrate (7000).

2. Create AVI video file instead of MP4 file.

[smithrg]

Hi jeanclodo, I had the same problem.

I just gave up.

Best regards, robertg

http://www.picturestoexe.com/forums/index.php?/topic/17375-pte-publishing-problem/#entry115488

[jeanclodo]

Hi,

Regrettably it's known problem on some PCs. We solved it in future version (8.5) which will be published this autumn.

Video output in PicturesToExe 8.5 is completely reworked.

There are two temporal solutions for version 8.0.x:

1. Try to change encoding parameters. Choose 2-pass encoding, set manually bitrate (7000).

2. Create AVI video file instead of MP4 file.

Thanks for your reply but it was working fine just one hour before having this trouble.

Anyway I will try changing the video paramèters as you recommend.

Best regards

[jeanclodo]

Thanks for your reply but it was working fine just one hour before having this trouble.

Anyway I will try changing the video paramèters as you recommend.

Best regards

I tried to build MP4 with a little project (36 slides), it works fine but not with a big project (117 slides)

[Ken Cox]

Jean

what is the total size of the file?

ken

[jeanclodo]

Hello Ken

For 117 slides the size of exe file is 41 Mo and the MP4 file is 0 Mo.

AVI video is working fine but size is 467 Mo

Make MP4 with 36 slides project with standard parameters one pass works fine and MP4 file result is 121Mo

I there any possibility that My antiVirus is causing such a trouble?

Best regards

[davegee]

Jenclodo,

Post it as a Template or Backup in Zip.

Someone else can try to make the MP4 to prove if it is your system??

I have no problems making MP4 at Prests.

DG

[jeanclodo]

Hi Dave

I am ready to post a backup in ZIP but frankly speaking I do not know hoh to do that.

Thanks to let me know

Best regards

Jeanclodo

[davegee]

Can you upload to DropBox - it is free - and then post a link here?

DG

[jeanclodo]

Ok

here is the link

https://dl.dropboxusercontent.com/u/26674701/Ouzbekistan%202013.zip

Thanks in advance

Jeanclodo

[Ken Cox]

says it cannot find web page

ken

[Ken Cox]

downloading now

made exe ok = 98.7 mb

avi/mp4 being made 1hr 23 mins = 622,596 kb

played mp4 with wmp

made the show with all your settings

suspect you don't have enough ram and or temp memory

ken

[jeanclodo]

Hello Ken

Thanks for your help

The story is like this :

I made exe file --> no problem

I made MP4 File --> no problem

I watched the exe file and find a few slide to improve (increase slide time in order to have enough time to read the comments)

right after, rebuild exe file --> no problem

Right after, rebuild MP4 file --> problem occurs

So my PC is running under Xp with 3 Giga ram and I use to build a lot of MP4 file with this configuration.without any problem

Temp memory has not been change as I know. nobody else than me is using this computer.

Nevertheless I can increase the temp ram, Do you know how to do that?

My hard disk free space is 7.4 GO

My hard disk D sapce where I build MP4 file in 104 Go

It seems to be OK

[Ken Cox]

try this

take the pte and existing configuration and save it under a different name

open the newly named pte

run the show

make the exe - run it

then make the mp4

and see if that solves the problem

ken

[nobeefstu]

jeanclodo,

My hard disk free space is 7.4 GO

My hard disk D sapce where I build MP4 file in 104 Go

It seems to be OK

Your C Drive 7.4 GB free space is very limited in my opinion to perform multiple/large video compilations. The C Drive is normally where your Windows Username Temp Directory is located and where PTE performs its build/complilation file functions ... unless you have relocated your Windows Username Temp Directory to your D Drive where you have ample space still available.

* Test ... Try to increase your C Drive free space available or relocate your Windows Username Temp Directory to your D Drive.

* Another option to free up additional space on your C Drive is to relocate your Virtual Memory/Page File to Drive D.

[jeanclodo]

Finally I reformatted my computer and re-install all softwares.

it works fine now even my hard disk space is quiet low.

The only thing I did not re-install is this Bitdefender anti virus suite.

So My conclusion is that the anti virus is the cause of my problem.

Next step will be :

- create an exact copy of my drives

- install this anti-virus again

- Create a Mp4 video

- If the problem occurs again, I will go back to Norton 360 which was working fine

Thanks to all of you

[tom95521]

My Windows 8.1 PC with 4770K i7 cpu and 8 GB ram has bitdefender free version and malwarebytes pro 2 installed. I do not have problems creating mp4 files. Some motherboards do not like odd number of dimms (dual channel memory) - (you mentioned 3GB ram). If problem happens again I would run memtest86 or some other ram testing software.

Good luck!

Tom