vgo Posted December 15, 2014 Report Share Posted December 15, 2014 I have recently made a DVD of a slideshow using PicturesToExe version 8. It plays on different makes of player that we have but will not play on a friend's machine. She is able to play previous slideshows made using PTE version 7 so I decided to use version 7 and loaded the project, ignoring the warning that the project had been made in a newer version of PTE. I was able to preview the project and it ran as it should. When I tried to make a DVD I got the message to use a newer version of Video Builder and the bar at the bottom showing the amount of the disc that would be used did not fill. I continued anyway to see what would happen and filled in the next screen but when I hit Start I got an error message VideoBuilder.exe has stopped working. The screen will not now close.Has anyone had a similar experience? I don't particularly want to revert to version 7 but if I uninstall version 8 long enough to make a DVD and then reinstall it, would that work?Is there another way to resolve the problem of a DVD not playing on certain players?Any help would be gratefully received. Quote Link to comment Share on other sites More sharing options...
David Porter Posted December 15, 2014 Report Share Posted December 15, 2014 Hi StripesI had a very similar problem see http://www.picturestoexe.com/forums/index.php?/topic/17788-publish-dvd-video-disc-will-not-playAfter a lot of mostly irrelevant posts, Igor finally solved see post on same thread dated 22nd August by an update 8.0.6. Maybe you have a similar problem so make sure you have this update otherwise it may be back to Igor.Mickp Quote Link to comment Share on other sites More sharing options...
PGA Posted December 15, 2014 Report Share Posted December 15, 2014 Stripes,The problem you originally hit (DVD wouldn't play in a specific DVD player device) is quite likely down to the codecs involved. There are literally hundreds of different audio and video codes out there. Checking which codecs were used by PTE v7 and then choosing those when burning via PTE v8 might get you past this problem. That is, if PTE v8 allows you to customize your choice of codecs. I don't burn many DVDs so don't have a huge amount of experience to draw upon. If this isn't a codec issue then it could simply be that you chose a different brand of DVD to burn onto, and for some reason or other that brand is less compatible on this particular DVD player.regards,Peter Quote Link to comment Share on other sites More sharing options...
davegee Posted December 15, 2014 Report Share Posted December 15, 2014 Stripes,When opened the PTE in v7 did you then save it as a v7 variant - with a different name?That might allow you to use the older video builder.DG Quote Link to comment Share on other sites More sharing options...
vgo Posted December 15, 2014 Author Report Share Posted December 15, 2014 Thank you all so much for your swift replies. They have given me some ideas to try - I have worked out a plan! MickP Yes, I had already updated to the latest version of PTE.DG Yes, I did as you suggest. I will get in touch with Igor and ask if that is the way it should work.I will let you know the outcome - assuming I solve the problem, of course.Many thanks. Quote Link to comment Share on other sites More sharing options...
nobeefstu Posted December 15, 2014 Report Share Posted December 15, 2014 Stripes,I don't particularly want to revert to version 7 but if I uninstall version 8 long enough to make a DVD and then reinstall it, would that work?Just as a note :Its possible to have multiple PTE versions installed on the same PC at the same time. However ... the user must take extra precautions and note the PTE file version/build match the correct PTE program version/build when having multiple versions installed.Older PTE File versions have forward program version compatibility once saved in the newer program version. Its sometimes (only sometimes) that a newer PTE File can be opened then saved in the older PTE program version. It all depends on the features and parameters matching the backward change. Once in awhile you get lucky and it works properly. Its also necessary for you to determine which version/build you want as the default PTE program version to open your PTE files (when dbl-clicking etc)* I currently have 6 different versions of PTE program installed on the same PC. I use them mostly for forward / backward testing and compatibility Quote Link to comment Share on other sites More sharing options...
vgo Posted December 16, 2014 Author Report Share Posted December 16, 2014 Hi,The penny finally dropped! Thank you nobeefstu for your note - it made me realize my mistake. I was opening the file made using PTE v8 in PTE v7 but not SAVING it. As soon as I did so it allowed me to continue with VideoBuilder and make a DVD. I know that's also what davegee wrote but I just didn't realize at the time. Anyway, I have now burned the DVD onto a couple of different media brands and sent them off to my friend to see if any will work or her player.Many thanks for all your input. Quote Link to comment Share on other sites More sharing options...
vgo Posted December 28, 2014 Author Report Share Posted December 28, 2014 Sorry it's taken me so long to reply - Christmas intervened!I burned DVDs of my presentation made using PTE version 7 onto several different media brands and also of the same presentation using PTE version 8. All the discs made using version 7 played but none of those using version 8.My friend was very pleased that she was able to share the show with her friends and family over Christmas so thank you once again for your help.Happy new year. Quote Link to comment Share on other sites More sharing options...
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