Trevor Lane Posted December 17, 2015 Report Share Posted December 17, 2015 I am wondering if Pictures To Exe have gone bust. It looks like the forum is still up but I ordered pictures to exe over a month ago; my credit card has been charged but I still have not got an unlock code. I did post on the support site asking why I haven't had my code. Because to be quite honest I do not think a public forum is the place for this type of query. Believe me it really has to be a last resort for me to do this. Needless to say my support question also went unanswered. I have checked my spam software and junk folders but nothing is in there. I also got in touch with the people who charged my card but have also had no response from them To be clear this has gone on so long now that I no longer want the software because I have been forced to buy a competitors product. Has anyone else had a problem getting responses from them I am now after a refund; and this is the last chance before using my Bank to grab the money back. Quote Link to comment Share on other sites More sharing options...
Igor Posted December 17, 2015 Report Share Posted December 17, 2015 Hello Trevor, I very apologize for this problem! I checked your order, it's OK. And the license key was sent you by PayPro Global (they process orders for PicturesToExe). I also found your support ticket with our reply (same day). It's really strange that 2 emails from different servers (WnSoft and PayPro Global) didn't arrive to you. I'm sorry about this! Usually in case of a problem with missing email we ask users to check spam folder. But as you wrote you already did it. Please let me know what I can do for you now. Quote Link to comment Share on other sites More sharing options...
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