"License key is incorrect or the key is damaged" [SOLVED]

[Craig]

Hello, I just purchased the V9 upgrade and received the following error message when entering in the new license activation key:  "The license key entered for this product is incorrect or the key is damaged."  I have uninstalled and reinstalled V9 but get the same message.

Do I also need to uninstall all 22 V9 beta versions before the new key will work properly?  Thanks.

-Craig

[Igor]

Hello Craig,

Please try to enter again the license key. I recommend to copy and paste the key from the email.

I found your order and checked your license key - it was accepted in PicturesToExe 9 successfully.

I've sent you personal message with more details.