Font name, and Windows10

[Jean-Cyprien]

Hi,

For several members of the French forum it is now impossible to change the font name because PTE stops and freezes with an error "Frame Engine Exception" .
The problem happens after a Windows 10 update.

It seems that PTE can not read the list of fonts ?
A forum member reports that a Windows updating has deleted some of his font files.

Thanks - Jean-Cyprien

 

[Igor]

Hi Jean-Cyprien,

We still can't reproduce this problem on our computers with Windows 10 and latest updates.

I suppose that this problem can be linked with specific font(s).

[Igor]

On 21.07.2017 at 10:52 PM, Jean-Cyprien said:

For several members of the French forum it is now impossible to change the font name because PTE stops and freezes with an error "Frame Engine Exception" .
The problem happens after a Windows 10 update.

It seems that PTE can not read the list of fonts ?
A forum member reports that a Windows updating has deleted some of his font files.

Thanks - Jean-Cyprien

Jean-Charles,

Please ask users which discovered this problem right the following test application:

http://files.wnsoft.com/test/FontTest1.zip

1. Unpack the ZIP archive (it's important!)

2. Run ComboFont1.exe file

3. Click Font List button (it should display a list with fonts).

4. Test application will create a new file fontlog.txt in the same folder. Regardless a result, please send me this file.

Thanks in advance,

[Jean-Cyprien]

Hi Igor,

Thank you for your research and your proposal.

At the same time it seems the solution was found by DenisB by deleting the file FNTCACHE.DAT (in C:\Windows\System32 )

Jean-Cyprien

[Urmas]

Although, I have not experienced font oddities personally, there are numerous reports and hints about the Fonts and Creators update.

[Igor]

20 hours ago, Jean-Cyprien said:

Thank you for your research and your proposal.

At the same time it seems the solution was found by DenisB by deleting the file FNTCACHE.DAT (in C:\Windows\System32 )

Jean-Cyprien,

Thanks for this information!