Wendy Atkins Posted November 30, 2017 Report Share Posted November 30, 2017 My files created over a period of time will open satisfactorily one minute and a few minutes later fail to open. I want to run a presentation to an audience which contains ten of your files, but they are unreliable. What can I do? Quote Link to comment Share on other sites More sharing options...
davegee Posted November 30, 2017 Report Share Posted November 30, 2017 Wendy, Can you give some details of the pc on which you are getting the problems? Then some detail of the file sizes of the shows. Are you using high res images SOOC or sizing the images to suit the pc monitor? DG Quote Link to comment Share on other sites More sharing options...
Wendy Atkins Posted November 30, 2017 Author Report Share Posted November 30, 2017 Samsung Intel(R) Core (TM) i7-3537U CPU@2,000GHz 8.00GB RAM 64-bit operating system, x64-based processor Windows 8.1 file sizes are around 7-8 mb Quote Link to comment Share on other sites More sharing options...
davegee Posted November 30, 2017 Report Share Posted November 30, 2017 Can you upload one of the problem shows to somewhere that we can download from? It might then be possible to identify the problem. DG Quote Link to comment Share on other sites More sharing options...
Wendy Atkins Posted December 1, 2017 Author Report Share Posted December 1, 2017 Many thanks for your help. I think my problem has resolved itself. The files are now stable and open without a problem. I have also created a backup on another computer which is also working well. I suspect the shows were suffering from lack of use and are now being opened regularly! Quote Link to comment Share on other sites More sharing options...
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