Purchase of PTE [SOLVED]

[Nick Jenkins]

Hi,
I took the evaluation copy yesterday of V 9.0.16. Very happy (used PtE before) so promptly bought it - or so I thought!!!
I had very quickly an email confirming my purchase and quoting me my order number  - since then I have heard nothing and seen nothing. The email also said I would receive my licence key in 5 minutes - still waiting.
Can anyone help me? I really needed this yesterday as I wanted to amend a show for Bristol Photo Society last night so am very disappointed.
Nick Jenkins

[jt49]

Did you check your spam folder?

You may contact the WnSoft's Support: https://www.wnsoft.com/en/support/

[Nick Jenkins]

Yes - I check it every day. And, having re-read - yes, I have posted twice to that and yet no reply, I feel I am now stuck.

 

[Nick Jenkins]

My worry is that I cannot seem to get anyone from WnSoft to communicate with me

[davegee]

Nick, Igor is away until tomorrow'ish.

I will try to get a message to him.

DG

[Nick Jenkins]

Dave, I have just deleted the temp version and tried re-ordering the paid for version. 
See if that works? It does say license key within 5 minutes, but it said that yesterday too.
Nick

[davegee]

Nick - ring me??

DG

[Nick Jenkins]

Sure - Fb message me your number?

 

[Nick Jenkins]

Hopefully that is now all sorted! Many thanks for your intervention Dave

nj

[Igor]

Hi Nick,

I apologize for this delay. Thanks for choosing of PicturesToExe 9!

I sent your license key in a personal message through this forum. 

Please check spam folder in your mailbox for our email. I just re-sent again the email.

[Nick Jenkins]

Thank you Igor - all is now good.
Nick