Audio will not work when published to HD or Mobile, but will work in Executibles

[Melanie]

Please forgive me - but I've scoured the forums and can't find this topic anywhere.  If it's here - if someone would be so kind as to guide me to it.

I'm using 9.0.22 on Windows 10, and when I publish to HD Video, or Video for Mobile Devices - the audio does not play.

When I publish to an executable - it works, no problem.  Is there a setting or issue I'm missing?  Sorry - I'm still a bit of a newbie.

Thanks for any help in advance.

Melanie

[Igor]

Hello Melanie,

Please send us 1-2 sample files which don't work correctly, we'll check it. Attach these files to your reply.