GoPro Video Not Found

[Lin Evans]

One of our Facebook Group users is using PTE 9.0.22 Deluxe with Windows 10 and a Go Pro Hero 7, and NVIDIA Geforce GTX 1050.  She's getting "Video Not Found" error messages. Any suggestions? I don't have a GoPro or Win 10 so not certain what might be causing this problem.

Best regards,

Lin

[Igor]

Hi Lin,

I recommend to try new PTE 10. It supports a wide range of video formats.

Also I can check PTE 9, but I need a sample video file from GoPro Hero 7.

[Lin Evans]

Hi Igor,

I'll request a sample which doesn't work. 

Best regards,

Lin

[Igor]

Thanks, Lin

[goddi]

4 hours ago, Igor said:

Hi Lin,

I recommend to try new PTE 10. It supports a wide range of video formats.

Also I can check PTE 9, but I need a sample video file from GoPro Hero 7.

Igor,

Here is a sample GoPro Hero7 video clip. My last show was made in V10 Beta and had no problems using these GoPro clips. However, when I opened the show in V9, these GoPro Hero7 clips play very roughly, if at all.

https://send.firefox.com/download/f66e76be25b24a6b/#jzkUtXknx85n1YVuXG3HLw

Gary

[cead]

Gary, Igor,

On my PC in PTE 9 the quality of the GoPro file is good,

but you have to convert the video, as recommended.

 

Frans

[goddi]

1 hour ago, cead said:

Gary, Igor,

On my PC in PTE 9 the quality of the GoPro file is good,

but you have to convert the video, as recommended.

 

Frans

Greetings Frans,

For me, with V10, I don't have to convert my GoPro7 video clips. They work just fine without converting. However, I do convert the video clips in order to be able to Trim and set the Bit Rate and FPS that I want. But either way, they play just fine in V10. For me, in V9, converting the GoPro7 video clips does not help. They run rough and stumble a lot. Strange that you have no problem with them in V9. I have Win10 and GeForce GTX 1070.

Gary

[Igor]

Gary,

Thanks for your sample video from GoPro.

Original video plays fine in PTE 10.

And PTE 9 shows it, but not smooth. After converting it plays better.

[cead]

Hi Gary,

Indeed strange that the, converted, file is displayed well with me.
I have Win10 and GeForce GTX 1070 Ti.

Regards,

Frans