Bangor1944 [SOLVED]

[Peter1208]

I purchased PTE AV Studio 10 PRO about 3 hours ago and have still not received a License Key.  I have an Invoice and Order number !!  Any ideas why it should take this long ??

[jkb]

Have you checked in your Spam folder?

Jill

[orizaba]

Hi Igor,

Me too, I just paid the upgrade from v9, and still did not receive new code. Announced 5 minutes...? Neither in spam.

Thanks,

Jose

[Peter1208]

Nothing in the Junk folder at all - or elsewhere!!  

[Igor]

2 hours ago, Peter1208 said:

I purchased PTE AV Studio 10 PRO about 3 hours ago and have still not received a License Key.  I have an Invoice and Order number !!  Any ideas why it should take this long ??

Hi Peter,

I apologize for the delay with your order.

Please check my personal message with your license key for PTE AV Studio 10.

Please let me know your another email address. I'll resend the confirmation email with your purchase. It seems that PayPro Global have issues with delivery to @icloud email boxes. We'll try to solve it.

[Igor]

2 hours ago, orizaba said:

Hi Igor,

Me too, I just paid the upgrade from v9, and still did not receive new code. Announced 5 minutes...? Neither in spam.

Thanks,

Jose

Hi Jose,

I apologize for the delay!

See your license key in my personal message.

I just tried to send again a confirmation email to your email box. If you still didn't receive it (check junk folder), please let me know your another email address.

P.S. Just arrived to home after a flight to another city.

[orizaba]

Igor, thank you very much. I received the license key, thanks.

I am already working with v10 Beta for sometime, and it is great. Congratulations! Do you remember when I asked you for the first time for a 64-bit version, some 3 years ago? I am really happy now! My long and complex video projects are now built without memory problems! Great!!!

Best regards,

Jose