Slideshow will not run [SOLVED]

[neilj]

Just completed my first show using PTE 10.  After creating the exe and trying to run it I receive the message ' This app can't run on your PC' , see screenshot.  There is nothing unusual about the project 1920x1080, slides & video, and all previous exe files created in PTE 8 still run OK.  Dell XPS 8930 running Windows 10.  Does anybody know what the problem might be.

[Igor]

Hi,

Do you create an EXE show and run it on same computer?

I recommend to reinstall PTE AV Studio. Please download and install it again from WnSoft website:
https://www.wnsoft.com/en/pte-av-studio/download/

Then create an EXE file again. 

If it still doesn't work, create an EXE file for a simple test project which contains 3-5 images and one MP3 audio track.

[neilj]

SOLVED.

Hi Igor,

The problem was an 11 minute MP4 file.  It was originally shot at 100mbps and rendered at 80mbps.  Replacing this file with a new version rendered at 16mbps has solved the problem.

Thanks, Neil

[Igor]

Neil,

I'm glad that you solved this problem! 

Yes, EXE file cannot be larger than 3.9 GB. Future PTE 11 will warn in case of too large file to help users determine a problem.

For large project with heavy video clips, we recommend to consider alternate solution - creation of a MP4 video file.