error opening P2E AV Studio10 pro [SOLVED]

[stanle hill]

The first time opening the App it does`nt respond so have to close. A dialogue box asks "to If you want to close or wait for app to open"  I close and then have to re-open. It now opens. I have version 10.0.9  build 5. Error message is "Exception EAssertion failed in module P2E at002180B7

[jmG-06100]

Hi!

Have you tried to uninstall and install again?  That sometimes does the trick for other programmes.

[Igor]

Hi,

If this problem will occur again, please make a screenshot of that error message and attach to your reply.

[Barbara Ferrity]

I've got same problem, the programme wouldn't open I just got the blue worm whizzing round, so after several attempts,  I uninstalled & reinstalled it, but then it wouldn't accept my licence key, which I copied & pasted in. I tried to email but have received no reply. Help!

[Igor]

Hi Barbara,

I apologize for the problem with PicturesToExe. I checked all recent orders and I found that your purchased PicturesToExe Deluxe 9 in January of 2018. Right?

I've sent you a license key for PicturesToExe Deluxe 9 in a personal message.

You need to download version 9.0 from this page:

https://www.wnsoft.com/en/pte-av-studio/old-versions/

Direct link to the installation file: https://files.wnsoft.com/picturestoexe/previous-versions/picturestoexe-setup-9022.exe

P.S. Did you try to reach us through the Contact Us page: https://www.wnsoft.com/en/support/
Regrettably I didn't find your message there.