Manage Templates

[mawcamera]

In PTE AV Studio 10.0.10 an attempt to change the default folder for show templates causes the program to freeze. Whether I try to do this through Manage Templates in the file menu or directly through Settings-Preferences produces the same problem. I can select the folder I wish to select but when I then click OK the program freezes and reports that preferences is not responding., I then close the program and on reopening, PTE works fine. The problem occurs whatever sequence I have open at the time even with a new project open containing only a single blank slide.

Mine is a new i7 desktop with an Nvidia 2060 super video card with 8 Gigabytes of RAM. I have not found any other problem and this one is minor blemish in an outstanding piece of software.

Thanks

Adrian

[Igor]

Hi Adrian,

What large your Templates folder and how many templates it contains?

By default, this folder is located here: Documents\PicturesToExe\Templates

I have 2 templates and I just tried to change a location of this folder in the Preferences window of PTE. No problem.

Try to choose another destination for this folder.

Alternate solution: manually make a backup of original Templates folder. Delete all sub-folders in Templates folder. And change a location in PTE. Then find a new folder in Explorer and move manually all files from a backup copy.

[mawcamera]

Thanks for replying Igor,

I have just tried to select another folder and the problem remains. I tried to create a new template folder which was empty and still the program hung after selecting this. Templates are created OK in the folder shown in preferences

d:/slideshows

which is not I think one which I ever selected but cannot be sure as I only use create template after finishing a sequence. This is a folder with several subfolders within it and this does not seem to cause any problem.  I will continue to create templates in this folder and drag them to the folder I require

d:/slideshows/showtemplates

which is really no problem but will keep an eye on this as new updates arrive.

I prefer not to clutter the c: (program) drive with data and  always save finished sequences as a template rather than use backup in zip. When my data drive is 3 Terabytes I can see no benefit in the slight compression that BiZ provides and prefer to maintain image and sound quality in case I wish to alter an old show in any way.

It really is not a serious problem but thought I would report it in case others have met it.

Congratulations on producing such an excellent piece of software as PTE AV Studio. It represents a significant improvement on previous versions - I started with PTE 4 some 15 years ago or so.

Thanks

Adrian

 

[Igor]

Adrian,

3 hours ago, mawcamera said:

d:/slideshows/showtemplates

This path is incorrect. You need to use a delimiter "\". NOT "/" which is only for Mac or Linux applications.
The correct path would be: D:\slideshows\showtemplates
Did you type this new path manually using keyboard, or you clicked "Change" button and choose a another folder in a standard Open folder dialog window?

3 hours ago, mawcamera said:

Congratulations on producing such an excellent piece of software as PTE AV Studio. It represents a significant improvement on previous versions - I started with PTE 4 some 15 years ago or so.

Thanks!

[mawcamera]

Hi again

I selected the folder as you can see in the attached screen dump. I am not able to select any new folder for templates including desktop and folders on my C: drive. For the time being I am quite happy to work around this.

Adrian

[mawcamera]

Hi again Igor

Further point - I noticed from my screen dump that the chosen folder for styles/templates had somehow migrated to my OneDrive. I have managed to change that back to the default on c: dive but the fault with manage templates still persists. 

Adrian

[Igor]

Adrian,

Please try again:

1. Close PTE.

2. Find a foldere where you original Templates folder is located.

3. Copy all sub-folders from Templates to another new folder.

4. Delete Templates folder.

5. Run PTE. And move a location of Templates folder to a new location.

6. Close PTE.

7. Copy folders from a backup of Templates into a new location with Templates. 

[mawcamera]

Good morning Igor

Have tried as you suggest but unfortunately the situation is still the same and preferences freezes with a failing to respond message. Windows 10, PTE, and all drivers are up to date. I attach system details with the fault I am reporting listed at the end.

Thanks again

Adrian

DxDiag.txt

[Igor]

Adrian,

Honestly, I have no new ideas. Sorry.

[mawcamera]

Igor

Thanks, I will have a further look when I have time, if anything changes will report it but the rest of PTE is working fine.

Adrian