Barry Beckham Posted July 27, 2020 Report Share Posted July 27, 2020 On two occasions in the past week, while working on slide styles. The Slide Styles and Themes button stopped working. I Was able to access other options from the main screen via other buttons, but not slide styles and Themes. To cut a long story short, to get it working again I had to uninstall PTE AV Studio and do a fresh install. I have no idea or can give no indication why this should happen. Quote Link to comment Share on other sites More sharing options...
Igor Posted July 27, 2020 Report Share Posted July 27, 2020 Barry, If this problem will occur again, please send me two folders in a ZIP: 1. PTE AV Studio folder from Program Files 2. Styles and Transitions (from Documents folder). Quote Link to comment Share on other sites More sharing options...
Barry Beckham Posted July 27, 2020 Author Report Share Posted July 27, 2020 I’ll do that, but to help matters I have also had a bit of a clear out of all my old style locations. So, I have a nice clean install now. Quote Link to comment Share on other sites More sharing options...
stranger2156 Posted July 27, 2020 Report Share Posted July 27, 2020 On my forum today exactly the same problem was voiced. Quote Link to comment Share on other sites More sharing options...
Politer Posted July 27, 2020 Report Share Posted July 27, 2020 I had the problem several times whenever I tried to use the MENU Style 1-style in Version 10 . This style (created by DaveGee) was running without problems in PTE Version 9. Perhaps this observation can help to solve the issue . Quote Link to comment Share on other sites More sharing options...
Igor Posted July 27, 2020 Report Share Posted July 27, 2020 If you discover this problem again, please send me 2 folders as I wrote above. It will allow use quickly reproduce the problem and fix it. Use send.firefox.com service to upload a ZIP archive. Quote Link to comment Share on other sites More sharing options...
Igor Posted July 28, 2020 Report Share Posted July 28, 2020 13 hours ago, Politer said: I had the problem several times whenever I tried to use the MENU Style 1-style in Version 10 . This style (created by DaveGee) was running without problems in PTE Version 9. Perhaps this observation can help to solve the issue . Thanks for your message with a test style. I reproduced the problem and we'll prepare the solution. Quote Link to comment Share on other sites More sharing options...
Barry Beckham Posted July 28, 2020 Author Report Share Posted July 28, 2020 Well done Politer and Igor. I almost never posted that issue, thinking it was my PC rather than the software. Quote Link to comment Share on other sites More sharing options...
Igor Posted July 30, 2020 Report Share Posted July 30, 2020 Try a new test version: https://files.wnsoft.com/test/pteavstudio-setup.exe It should improve a stability of Styles and Themes window. If everything is OK, we'll publish it as a new update 10.0.12. Quote Link to comment Share on other sites More sharing options...
Politer Posted July 31, 2020 Report Share Posted July 31, 2020 Thanks . The test version successfully solves my problem . Regards - Paul Quote Link to comment Share on other sites More sharing options...
Barry Beckham Posted July 31, 2020 Author Report Share Posted July 31, 2020 I’ve been unable to do much on my PC on this subject, so I cannot add anything to what Politer has said Quote Link to comment Share on other sites More sharing options...
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