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Posted

Hi,

I just got my key for registering pictures to exe, and when I load the key I get a confirmation that the registration is complete. I close and reopen the program as instructed, and it asks for the key again. I have tried restarting the computer and still the registration won't "stick". I'm really wanting to get started on some projects as soon as possible if someone will help me out with the registration.

Thanks to anyone who might be able to help.

Joanna

Posted
<_< I just tried it. Didn't work. I will try emailing support and see if they can help. Thanks for trying. I will check back here later and see if there are any other suggestions. Thanks again for your help.
Posted

Johanna, please verify that your key is exactly 231 bytes. A problem alike already happened.

Posted

Dear Joanna,

Please, write me to support@wnsoft.com with the topic "Problem with registration". Of course, if you haven't written to me yet. And, please, discribe me all your process of registration. It shouldn't be anything serious, I think.

Posted

Thanks to all. I checked the key size and it is only 26 bytes. Also I am logged in as admin. I wrote a short note to support last night, but will write again with more detailed information this morning. It seems funny that I would get "your registration was successfull" if there was something wrong with the key.

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