Patrick F B Posted October 26, 2020 Report Posted October 26, 2020 Impossible to have an answer from WnSoft because I lost my installation Key and I have to reinstall the system..... Who has the phone number, in France or in USA to contact them and to have an answer..... Regards Patrick from France Quote
macian Posted October 26, 2020 Report Posted October 26, 2020 https://www.wnsoft.com/en/pte-av-studio/lost-license-key/ Quote
Igor Posted October 26, 2020 Report Posted October 26, 2020 Hi Patrick, Please check a spam folder for our reply. I just sent you a personal message with your license key. Also you can recover a lost license key using a link posted above. Quote
Patrick F B Posted October 26, 2020 Author Report Posted October 26, 2020 Hi Igor. No more message either direct email, or spam.... Could you try to send it to my other email adresse wchich has the same beginning but the end is " @gmail.com" instead of "@orange.fr" NB: The above linked doesn't working because I have the message that the system will send the key within 2 minutes but never answer... Patrick Quote
Igor Posted October 27, 2020 Report Posted October 27, 2020 Patrick, Thanks for your patience. I'm glad that you finally received our message with your license key. I've checked mail logs of our server, it seems to be a new problem with sending to Orange.fr mail server. I just sent a complaint to Orange regarding this problem and awaiting their reply. Gmail addresses are OK. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.