Shut down Photoshop before installing PTE

[Barry Beckham]

I’m not sure if this will help someone, but a recent contact to me could not get the Themes & Styles button to work in PTE AV Studio. I made all the usual suggestions about a reboot and clean instal and also removing cache, but he said it had no affect.

I’ve just been told that closing down Photoshop before installing PTE AV Studio has cured the problem, but something doesn’t seem right to me. However, I thought I’d post it for information.

[Igor]

Barry,

I apologize for this problem.

The most likely, it's a coincidence. Photoshop should not affect to PTE AV Studio. 

If this issue will occur again, please recommend to restart Windows.

Styles are located in Documents folder, by default. If user doesn't create or import custom styles, he can try to delete Styles and transitions folder in Documents and then run PTE AV Studio.

UPD. Fixed a typo.

[Barry Beckham]

I was a bit skeptical that Photoshop would cause this, but posted just for info, probably never happen again.

‘Many thanks