PTE AV Studio 10.5.4 and Panasonic TX-55GZ1000 [SOLVED]

[Dominique]

Hello,

PTE AV Studio 10.5.4 has improved compatibility of created 4K videos with some 4K TV but it's still not working on Panasonic TX-55GZ1000.

I can read the PTE 4K files on bluray player Panasonic UB820EFK.

[Igor]

4 hours ago, Dominique said:

PTE AV Studio 10.5.4 has improved compatibility of created 4K videos with some 4K TV but it's still not working on Panasonic TX-55GZ1000.

Hi Dominique,

Let me know, did you create a 4K video with default settings - 3840 x 2160, High quality, 60p? If not, please try these default settings.

[Dominique]

Hello,

It doesn't work at 60p. I prefer to keep 25p which is more in line with 50Hz power used here and it looks smooth on the bluray player.

At 60p the file size increased by 51%.

I also made tests at 30p and 50p. No success either.

For all I used 3840 x 2160, quality mode, quality=100 as it is in the default settings. Audio is set with bitrate =320 and 44100Hz in line with my audio files.

 

On TV Panasonic TX-55GZ1000 I can read mkv files at 24p.

[Dominique]

You can send me small test files if you want.

I'll send test files to someone with Sony (Android) 4K TV.

[Igor]

23 hours ago, Dominique said:

You can send me small test files if you want.

I'll send test files to someone with Sony (Android) 4K TV.

Thanks, I'll send you several test 4K videos for testing later this week.

[Igor]

On 10/3/2021 at 11:32 AM, Dominique said:

You can send me small test files if you want.

I'll send test files to someone with Sony (Android) 4K TV.

Hi,

I created several test 4K videos in PTE AV Studio and one 4K video in Handbrake video converter. Try these files on your 4K TV:

https://www.icloud.com/iclouddrive/0quDPIrdd-zI6iNqeZsflQgvQ#4KTest

Let me know about a result.

[Dominique]

Hello,

I tested on a Sony (Android) TV 25p, 30p, 50p 60p files made from PTE AV Studio Pro 10.5.4 and not working with Panasonic TX-55GZ1000 : they all work on the Sony TV.

 

Thanks for your 5 files and helping find a work around for some Panasonic TV bugs.

They all work except "4KTest_NVENC_High_60p.mp4"

Will there be a choice of codec in a next version?

[Igor]

Dominique,

Thanks for testing.

Can you attach a screenshot with your video options before you start encoding?

 

[Dominique]

Screenshot of encoding options.

[Dominique]

Will it be possible to have an "expert" display of the export settings to know a little more what is behind the mode and quality parameters, perhaps not as detailed as in Handbrake or Fastflix ?

[Igor]

Untick "Hardware acceleration" option and encode a new 4K video. It should help, I think.

[Dominique]

It looks that "Hardware acceleration" uses NVENC (I have a Nvidia card) which doesn’t seem to be well supported by my TV.

I'll check at the beginning of next week.

[Dominique]

Excellent! Removing the Hardware acceleration makes the video compatible with my TV and the encoding is sligthly faster using the AMD Ryzen 9 5900X processor.

Thanks for your help!

[Igor]

I'm glad that it works! I recommend to use NVIDIA encoder only to render a draft video. Your CPU is very fast and it surpasses NVIDIA encoder. Probably we'll add this advice/hint to the interface in future version.