James Chagares Posted November 27, 2004 Report Share Posted November 27, 2004 I have been using PicturesToExe since 2001. Just installed v4.31 after clean hard drive install. I can't get the preview button to play music and slideshow. I can create the same show and it will play the mp3 file from the exe file but the preview button will not play the show or music.Thanks,Jim Quote Link to comment Share on other sites More sharing options...
Guest Techman1 Posted November 29, 2004 Report Share Posted November 29, 2004 Jim,You might try removing all the music files (mp3's) and see if the preview still doesn't work. If it doesn't, then you might try reinstalling the latest version of PTE again. It could be that some file was being used at the time and didn't get updated properly for some reason. Make sure you don't have anything else running and it's a good idea to install any program after a clean boot.Let us know if either of these work. Good luck!Fred Quote Link to comment Share on other sites More sharing options...
James Chagares Posted November 29, 2004 Author Report Share Posted November 29, 2004 I have uninstalled and reinstalled many times. I have even gone into the registry and deleted everything I could find related to the program. The preview works fine with no music (mp3) file in place. It will play the music if I choose Customise Synchronization. It just refused to preview with music from the main screen. The first slide transitions then just stops.I tried installing the first version I ever had, v3 and it still didn't preview with music. It works fine on my Laptop. There is just something missing on my main computer.Jim Quote Link to comment Share on other sites More sharing options...
Guest Techman1 Posted November 29, 2004 Report Share Posted November 29, 2004 Jim,Have you tried using a different MP3 file? It could be that the MP3 file has been corrupted on your main PC. Since Preview works without it, I would try that first.Let us know.Fred Quote Link to comment Share on other sites More sharing options...
James Chagares Posted November 29, 2004 Author Report Share Posted November 29, 2004 I have tried using different mp3 files. I have even tried wav files. Today I tried booting using msconfig to turn off everything in the background and did another install from a fresh boot and still nothing. It will preview if no music is chosen. It just won't play the music file. It makes the exe show files just fine. I just reformated my hard drive last week and reinstalled everthing fresh. The first time I tried to make a slideshow it wouldn't preview with sound. I use this program two or three times a day to make shows for our client's portraits. There isn't much I haven't tried to get it to work. Something is either missing on my computer that it is looking for or something is loading it doesn't like.Jim Quote Link to comment Share on other sites More sharing options...
Guest Techman1 Posted November 30, 2004 Report Share Posted November 30, 2004 Jim,I'm not sure what else to get you to try. It sounds like you have done everything and since your PC was just reloaded recently it's doesn't sound like it is the Operating System. There may be just something loaded on your system that is causing this because I haven't seen really anyone else have this problem without it being really something simple. Maybe one of the other members on the forum (or Igor) can add some suggestions on what you might try.Sorry I couldn't be of more help. Good luck!Fred Quote Link to comment Share on other sites More sharing options...
alrobin Posted November 30, 2004 Report Share Posted November 30, 2004 Jim,How large are your image files? Do you have one large image or a couple of transitions very close together near the beginning that are hogging all the resources? Try replacing the first 2 or 3 images and make sure they are spread far enough apart to allow the computer to process them to see if this may be the problem. Quote Link to comment Share on other sites More sharing options...
angie Posted November 30, 2004 Report Share Posted November 30, 2004 I just got this program and the same thing happened to me. i just want a plain slideshow of pictures and as soona s I added the music which I downloaded from walmart.............it will not "preview" at all. I'm new at all this. I thought it would be easy..................what am I doing wrong. It says progrma not responding. Quote Link to comment Share on other sites More sharing options...
James Chagares Posted November 30, 2004 Author Report Share Posted November 30, 2004 It is some kind of an operating system bug. I have been using this program for almost 5 years. All my files are 4x6@72 ppi. All the transition are fade in/out only with Synchronize for the timing. Quote Link to comment Share on other sites More sharing options...
James Chagares Posted December 1, 2004 Author Report Share Posted December 1, 2004 Does anyone know what sound engin PTE actually uses to preview?Jim Quote Link to comment Share on other sites More sharing options...
James Chagares Posted December 1, 2004 Author Report Share Posted December 1, 2004 OK, here is some interesting findings for those that have tried to help me trouble shoot this problem. I logged off and logged on as a guest and the preview works great. I then opened the Windows Task Manager and took a screen shot of everything running and compared the guest log on with my regular log on and there were the same things running in the background. This has me pretty stumped. I don't know of any way to compare the registry entries.Jim Quote Link to comment Share on other sites More sharing options...
alrobin Posted December 1, 2004 Report Share Posted December 1, 2004 Hi, Jim,PTE uses its own internal sound facility now. This is a strange problem. Sorry, I have no suggestions to offer. Quote Link to comment Share on other sites More sharing options...
James Chagares Posted December 2, 2004 Author Report Share Posted December 2, 2004 OK, I fixed it. Here we go, stay with me on this one. As I mentioned earlier in this thread the preview worked fine if I logged on as a guest. I then noticed it also worked when I selected "Switch User" instead of log off. I then figured the only difference could be what Windows XP was using in the C:\Documents and Settings folder. I began to examine what was different about the Guest folder compared to my regular log on folder called James. I noticed under Guest\Local Settings\Temp folder there was a temp file p2e_prev.exe but this file was not in my regular James log on folder. I then deleted everything in my James\ Local Settings\Temp folder and when I clicked to preview the software made a temporary file p2e_prev.exe and also a tempary folder pte_tmp20420. When you press Esc. to turn off the preview both of these files auto delete. There had to be something in this Temp folder that PicturesToExe didn't like. I hope I explained this well and hope it will help someone else in the future.Thanks to everyone who tried to help,Jim Quote Link to comment Share on other sites More sharing options...
LumenLux Posted December 2, 2004 Report Share Posted December 2, 2004 Jim, I have only partially followed the problem, but it looks like you did a good job of trouble-shooting it. Your explanation will allow me to make mental note in case I run into similar in future. Thanks. Quote Link to comment Share on other sites More sharing options...
ContaxMan Posted December 2, 2004 Report Share Posted December 2, 2004 Jim - I reckon you deserve this week's Sherlock Holmes award for effective detective operations. Quote Link to comment Share on other sites More sharing options...
alrobin Posted December 2, 2004 Report Share Posted December 2, 2004 Jim,Glad to hear you solved the problem, and in the process added important information to the body of knowledge on PTE. We'll have to bookmark this thread in case anyone else runs into a similar situation! Nice work! Quote Link to comment Share on other sites More sharing options...
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