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Posted

I received my new registration key that didn't come with my initial registration. I downloaded, and my program registered. I finished up my slide presentation, and saved it, pushed create, and it saved my exe. file. When I went to email the slide show to somebody, my uploading file, box froze at about 53%. My screen froze up and I had to escape the program. I then got an error message stating a "serious" problem has occured, and restart computer in safe mode. I just restarted it normally, and it worked fine. I then tried again, and the same thing happened at 48%. I am getting frustrated fast here, not only having to wait out the whole weekend to make the show, but now my system is crashing? And I can't send it? I am a professional photographer, with lots of hard drive space and memory. What on earth is happening here????

Guest Techman1
Posted

Mary,

Welcome to the forum. The problem with the uploading could be that your email account can not handle the size of the file being sent. How large is the .exe slideshow that you created? You may have to burn it to a CD and physically mail it or put it out on a web host where it can be downloaded by whomever you are trying to send it to. I don't believe the problem you are describing is with PTE at this point, but is probably a size issue associated with email.

I could be wrong and have been many times before. :rolleyes: Good luck and please let us know.

Fred

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