macquin Posted February 22, 2022 Report Posted February 22, 2022 I have used this link ( https://www.wnsoft.com/pte-av-studio/lost-license-key/ ) to retrieve the licence key for my Pictures to Exe Deluxe 9 which I have had to reinstall when my computer crashed! I have entered the key emailed to me but when entered I get the message ' the key entered for this product is incorrect or the key is damaged' I have posted a message in the contact details but as yet i have not been contacted.I have been using this product for a long time and would appreciate any help to get it up and running again Quote
Barry Beckham Posted February 22, 2022 Report Posted February 22, 2022 Carefully copy the product Key and paste it into the required field. If the key worked before, it should work now and it maybe a key error of one of the characters. Quote
Igor Posted February 22, 2022 Report Posted February 22, 2022 Hi, I found one order associated with your current email address for PicturesToExe 7.5 (Jan 30, 2013). You can download version 7.5 here: https://files.wnsoft.com/picturestoexe/previous-versions/picturestoexe-setup-7510.exe Let me know your another email address which could be used for purchasing version 9.0. Quote
AllenDeiter Posted October 18, 2023 Report Posted October 18, 2023 i sent a request off for my key retrieval and the blocked me will go to avs4you not nice at their end Quote
AllenDeiter Posted October 18, 2023 Report Posted October 18, 2023 my purchase was 7.0 and that was a long time ago and do not remember the email used so i sent all the emails it could be and got blocked Quote
Igor Posted October 19, 2023 Report Posted October 19, 2023 Hi Allen, I've sent you a personal message with your V7 license key and download link. Quote
rannerdale Posted November 2, 2023 Report Posted November 2, 2023 I am also having a problem using my licence key on a new computer The licence key is being rejected Quote
Igor Posted November 3, 2023 Report Posted November 3, 2023 See my answer in the first topic you created on the forum: https://www.pteavstudio.com/forums/topic/39188-cant-load-key-to-new-computer/?do=findComment&comment=177433 Quote
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