Problems reinstaling PTE AV Studio [SOLVED]

[Manuel Urdaneta Ruza]

I reinstalled Windows 10 and now I can't reinstall PTE AV Studio 10. Does anyone know what's going on?

MUR

[Manuel Urdaneta Ruza]

5 minutes ago, Manuel Urdaneta Ruza said:

I reinstalled Windows 10 and now I can't reinstall PTE AV Studio 10. Does anyone know what's going on?

Must be reinstaled from windows and it is not there

 

MUR

 

[rosy]

Did you save your PTE password?

Rosy

[Igor]

Hi,

Can you explain in more details this problem?

[Manuel Urdaneta Ruza]

when I tried to reinstal 

[Igor]

It seems that you disabled installation of apps outside Microsoft's app store.

See the attached screenshot below.

Windows 10 or 11 > Settings > Apps > Apps & features. Choose "Anywhere" (as it set by default).

[MUR]

I already instaled PTE AV Studio, but said that my license key is expired 

MUR

[Igor]

Recover your lost license key here:

https://www.wnsoft.com/en/pte-av-studio/lost-license-key/

Or search in your mail app.

[MUR]

I am working with a "trial" PTE AV Studio, because the License Key that I recieved is not acepted 

MUR

[Igor]

5 hours ago, MUR said:

I am working with a "trial" PTE AV Studio, because the License Key that I recieved is not acepted 

MUR

Hi Manuel,

Please let me know, when you purchased PTE AV Studio 10 and email address associated with your purchase?

Sorry, I could find only licence key for version 8.0 which you purchased in December of 2013.

If you used another email address, try to recover a lost license key here:

https://www.wnsoft.com/en/pte-av-studio/lost-license-key/

[Igor]

UPD.

I found your license key. Check the personal message.

[MUR]

Problem solved, thanks Igor for all the attention you devote to our problems.

MUR