miet Posted July 19, 2022 Report Posted July 19, 2022 Since a few weeks I can no longer import styles. I have updated to pte 10.5., same problem. Please, help. Quote
davegee Posted July 19, 2022 Report Posted July 19, 2022 What happens when you try to import a Style. Do you get any error messages? DG Quote
miet Posted July 22, 2022 Author Report Posted July 22, 2022 It happens nothing, style no imported, no message. Quote
Barry Beckham Posted July 23, 2022 Report Posted July 23, 2022 Miet I would uninstall PTE AV Studio - Reboot the computer and download the software again from the trial button here at www.wnsoft.com install it and try again, because what you‘re describing here is not anything the regular users recognise. Quote
davegee Posted July 23, 2022 Report Posted July 23, 2022 Try importing this style. After importing you should find it in a TEMPORARY Category in STYLES. 1800x960-3x2.ptestyle DG See: https://docs.pteavstudio.com/en-us/10.0/slide-styles/import https://docs.pteavstudio.com/en-us/10.0/slide-styles/apply Quote
miet Posted July 25, 2022 Author Report Posted July 25, 2022 Thanks Davegee, but it does'nt work. I will try to reinstal PTE studio (post Barry Beckham). I hope problem than resolved. Sorry for bad english. Miet Quote
rosy Posted July 25, 2022 Report Posted July 25, 2022 Hi Miet I don't use styles myself, but to go to basics, when you click the link on DG's post, do you get the box appearing top right in the image below? If you don't, what version of Windows are you using? Rosy Quote
Igor Posted July 25, 2022 Report Posted July 25, 2022 On 7/19/2022 at 10:40 AM, miet said: Since a few weeks I can no longer import styles. I have updated to pte 10.5., same problem. Please, help. Hi, Try the following: restart Windows. Check again import of a style. If it doesn't work yet, do the following: 1. Close PTE AV Studio. 2. Browse Documents folder > PicturesToExe > Styles and Transitions 3. Make a backup of Styles and Transitions folder and delete original folder (Styles and Transitions). 4. Run PTE AV Studio and try to import any style. If now it works correctly, please send us a copy of Styles and Transitions folder in a ZIP archive. You can use WeTransfer.com service to upload a file (specify your personal email address to share the file and then us a download link). Igor, WnSoft Quote
Igor Posted July 26, 2022 Report Posted July 26, 2022 Hi, I've received your ZIP archive. Please check our reply in your email box. Quote
miet Posted July 28, 2022 Author Report Posted July 28, 2022 Thanks Igor!! Changing the folder and it works! Thanks! Miet Quote
Igor Posted July 29, 2022 Report Posted July 29, 2022 I'm glad that you solved that problem! Thanks for the confirmation. Quote
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