where is the attached file?

[greyhair]

Just paid my hard earned money for the program. The email said that there is an attached file to save. wanna bet? I evan disabled virus protection for it but it's not there. Naturally, the support people don't respond. urgggggggggh

[JRR]

Greyhair

You are not the only one with this problem, it happens from time to time. It is not fault of the support people.

see: here

You'll find the support people (who are basedin Russia on a different time zone than many of us are VERY responsive.

Keep an eye on this forum and you'll see what we mean.

I think you'll like PTE, this forum and support people very soon.

[Ken Cox]

also see

http://www.picturestoexe.com/forums//index...t=ST&f=2&t=3094

ken

[greyhair]

thanks but...I only have AOL for email and JJr's thingie is greek to me. Guess I'll have to wait for the support folks. Better go watch TV for tonight.

[Kellee2876]

Sign up for a free Yahoo account and forward it to that and your attachment will be there. I emailed support before figuring it out and they replied 3 days later so Yahoo is your best bet.

[greyhair]

thanks Kellee. That did the trick! Never heard from support as yet.