greyhair Posted April 18, 2005 Report Share Posted April 18, 2005 Just paid my hard earned money for the program. The email said that there is an attached file to save. wanna bet? I evan disabled virus protection for it but it's not there. Naturally, the support people don't respond. urgggggggggh Quote Link to comment Share on other sites More sharing options...
JRR Posted April 18, 2005 Report Share Posted April 18, 2005 GreyhairYou are not the only one with this problem, it happens from time to time. It is not fault of the support people.see: hereYou'll find the support people (who are basedin Russia on a different time zone than many of us are VERY responsive.Keep an eye on this forum and you'll see what we mean.I think you'll like PTE, this forum and support people very soon. Quote Link to comment Share on other sites More sharing options...
Ken Cox Posted April 19, 2005 Report Share Posted April 19, 2005 also seehttp://www.picturestoexe.com/forums//index...t=ST&f=2&t=3094ken Quote Link to comment Share on other sites More sharing options...
greyhair Posted April 19, 2005 Author Report Share Posted April 19, 2005 thanks but...I only have AOL for email and JJr's thingie is greek to me. Guess I'll have to wait for the support folks. Better go watch TV for tonight. Quote Link to comment Share on other sites More sharing options...
Kellee2876 Posted April 19, 2005 Report Share Posted April 19, 2005 Sign up for a free Yahoo account and forward it to that and your attachment will be there. I emailed support before figuring it out and they replied 3 days later so Yahoo is your best bet. Quote Link to comment Share on other sites More sharing options...
greyhair Posted April 19, 2005 Author Report Share Posted April 19, 2005 thanks Kellee. That did the trick! Never heard from support as yet. Quote Link to comment Share on other sites More sharing options...
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