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Posted

Have the latest version installed.

Made Vid 1 and published HD_4K mp4 and copied to USB stick to play on TV and it plays fine.

Made Vid 2  with all settings the same .... only difference was the 5 images were larger in size.

Vid 2 give unsupported file on same TV.

Any ideas what went wrong ?

Posted

Hi,

We need to know:

1. Exact version of PTE AV Studio. Check the About window.

2. Did you use a "Hardware acceleration" option? Or not.

3. 60p or 30p mode?

Posted
35 minutes ago, Igor said:

Hi,

We need to know:

1. Exact version of PTE AV Studio. Check the About window.

2. Did you use a "Hardware acceleration" option? Or not.

3. 60p or 30p mode?

Win   7   PTE Studio Pro  10.5.9  (64 bit)  Build 2

I think Vid 1, which worked,  was without hardware acceleration.

Vid 2 was tried with and without hardware acceleration and neither worked.

Thanks for reply.

Posted

Thanks for the details.

Try with "30p" mode (30 frames per second) instead of "60p". This option is located above Hardware acceleration. Will it help?

Also try a "Custom" mode (in the list of pixel resolutions). Choose "Mode" from "Quality" to "Bitrate" and type "30000" (30 thousands).

Posted

Thanks for the reply.

Not sure if it was computer  restart, but is working again with my original settings.

Tried your information also ... it did work but file size was approx 4x larger.

  • 2 weeks later...
Posted

What do folks do when they end up with a very large mp4?  I just "published" a project and the size exceeds 4GB so I cannot write it to the 16G USB stick which has a 4G limit due to the Fat32 file system.  I guess I can try cutting it down to 30fps from 60fps which should reduce the size but is there any other way to deal with this?

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