Help with product registration [SOLVED]

[Applefan]

I registered PTE slideshow software a good long while ago (before there was a Mac version) and received a registration email that said, "This registration will work with all future versions of PicturesToExe (otherwise, we'll provide you with the new one - free of charge, of course). If you lose this file, please drop the letter to support@wnsoft.com and we'll send it to you again."

 

Now I see that there is a version available to run on my MacBook Pro and wanted to download the latest version of PTE. I have tried contacting support@wnsoft.com for information about getting a new registration number but haven't been able to get a hold of anyone. Do you know how I would go about contacting someone for assistance?

 

Thanks!

 

[davegee]

Which version did you purchase??

DG

[jkb]

You need to have version 10.5 to be able to run on a Mac.
If your key is for an early version - up to 7 then your key will work with all previous versions.

After that you will need to purchase a new key,

Jill

[Applefan]

The last version I had was 5.0.

Nothing in the registration email placed a limit on how many versions the registration would cover. It literally said it would work with "all future versions of PicturestoExe". Why would I need to purchase a new key?

[jkb]

It will work up to 7, after that it was considered to be a new product.

If you only have 5, then you can upgrade to 7 for free.

Anything after that you will have to purchase.

You will find that the improvements are well worth the cost, the program has changed a  lot.
Even going from 5 to 7 there are big changes.

The developers need to make money to keep on improving PTE AV Studio.
They cannot work for nothing.

You can download the latest version & try it out for 30 days for free.
The current price is still a lot cheaper than some other products & well worth it, give it a go
 

Jill

 

[Applefan]

I mean, that's fine, but why did they say it would work with all future versions if it doesn't? Why are the version numbers all sequential if it's a new product? New products start with version 1.

How do I get a new registration number to download version 7?

[Igor]

Hi,

Please contact us on the following page to request the latest license key for PicturesToExe 8.0 for free:

https://www.wnsoft.com/en/support/

It's only for Windows.

For Mac version we ask you to purchase PTE AV Studio 10.5 Pro license.

Currently we sell a new product - PTE AV Studio. The old product reached end of its life cycle in 2018. I guess that you purchased PicturesToExe more than 11 years ago.

If you think that we should send you a free license key for the new product and new version 10.5, write me a personal message. We'll send you a free license for the standard license 10.5, not the Pro license, sorry. Then you can upgrade to for the Pro license (75$) and use it with your Mac.

 

[Applefan]

Thanks, Igor. I will contact you that way.